Learner Engagement Officer
6 months ago
**Job Purpose**
Build and maintain relationships with referral partners like Job Centres, Community Centres, and other training providers to recruit individuals for funded training programs through effective screening and IAG.
**Main Responsibilities**
- Develop and implement learner engagement strategies to meet monthly targets and KPIs.
- Respond to inquiries from potential referral partners/stakeholders, providing information and guidance on available courses and services.
- Establish and maintain productive relationships with learners and stakeholders.
- Innovate approaches to engage organizations and ensure consistent learner enrollment.
- Organize and coordinate events to engage and motivate learners.
- Monitor and evaluate the effectiveness of engagement initiatives, providing reports and recommendations.
- Maintain up-to-date learner records.
- Support adult education programs by providing information, advice, guidance, and support.
- Stay updated on relevant policies and procedures.
- Perform additional duties as required.
**Decision Making**
Contribute to decisions regarding learner eligibility and funding compliance, referring complex queries to management.
**Knowledge, Skills, and Experience**
**Essential**
- Knowledge of the Employability sector, particularly Bootcamps and AEB programs.
- Proven experience in learner engagement and outreach with a track record of meeting KPIs.
- Excellent communication and interpersonal skills.
- Ability to build and maintain effective relationships with referral partners.
- Strong planning and organizational skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office.
- Knowledge of adult education and related services.
**Desirable**
- Willingness to work towards an IAG level 2 qualification.
- Experience with Ofsted inspections and the Matrix standard.
- Commitment to ongoing professional development.
**Job Types**: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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