Senior Officer

4 weeks ago


Leeds, Leeds, United Kingdom Global Banking School Full time
Job Summary

As a Senior Officer, you will play a crucial role in supporting student retention and progression at Global Banking School. Your key responsibilities will include working under the direction of the Head of Student Retention and Retention Managers to help re-engage students in their studies.

Key Responsibilities
  • Monitor the onboarding and training of 8 RO assigned staff, ensuring that activities towards retention, achievement, and progression are closely monitored as per KPI.
  • Monitor SST performance towards attendance, engagement, and WD.
  • Coordinate absence of annual leave for the assigned SST team members.
  • Identify risk groups and risk learners below 50%.
  • Ensure that all assurance activities are completed within 4-6 weeks, with no pending activities by the 6th week.
  • High level of computer literacy and proficiency in Microsoft Office.

Requirements
  • To GBS values and regulations, including equal opportunities policy.
  • To GBS's social, economic, and environmental responsibilities and minimize environmental impact in the performance of the role.


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