Customer Services Administrator
5 months ago
**Job Summary**
- Are you looking for a role within a thriving, international environment with rapid career progression? Do you have strong administration skills and experience in a customer facing capacity?
- We are seeking a Customer Services Administrator who can support the logistics team by facilitating the order and timely delivery of parts for a business-critical product line.
- This is a highly diverse role, where you’ll be liaising with a wide variety of local and international stakeholders, including suppliers, vendors, and internal customers.
- Responsibilities Include:
- Supervise or perform administrative functions supporting customer service and sales order entries.
- Provide technical knowledge needed to properly process customer orders, and ensure correct information is collected for invoicing.
- Maintain a record of assets' delivery progress and invoicing.
- Coordinate orders and shipments between Manufacturing and customers.
- Track and report to customer and sales staff delivery dates, anticipated delays, and conflicting terms and conditions of customer purchase orders.
- Execute safe, accurate, on-time delivery of project deliverables for internal and external customers.
- Interact with Production, Buyer, and Planner to follow up on customer orders.
- Prioritize activities with customers and resolve issues with the Plants and Product Lines.
- Interface with departments handling activities such as credit and collections, sales, shipping, and purchasing to ensure effective and timely service to customers.
- Resolve licensing issues received from customers and record in the support database.
- When applicable coordinate/participate in customer quick of meeting
- Coordinate spare warranty process with the stakeholders to provide customers satisfaction and solution, wherever applicable.
- Liaising across a wide variety of international stakeholders including external vendors and suppliers
**Minimum Job Qualifications**
- Requirements
- Educated to Degree level
- Experience in a customer service role, or related customer-facing position
- Experience using ERP systems, SAP is preferred but not essential
- Excellent communication skills, both written and verbal
- High level of computer literacy, particularly with Excel
- Experience within a manufacturing environment is preferred but not essential
**AutoReqId**
- 69600BR
**Title for Posting**
- Customer Services Administrator
**PSA/Division**
- MPS (VALVES)
**Division**
- PRS - MPS (Midstream Production Systems)
**Job Discipline**
- Operations Support
**Employment Status**
- REGULAR
**Basin**
- Offshore Atlantic
**Country**
- United Kingdom
**State/Region/Province**
- Scotland
**City**
- Aberdeen
**Disclaimer**
- Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
Customer Services Administrator | Cameron
-
Customer Service/office Administrator
5 months ago
Aberdeen, United Kingdom EIS WASTE SERVICES LTD Full timeAre you ready to join our dynamic office environment? We're seeking a skilled and motivated Office Administrator to join our team and play a pivotal role in our organisation's success. If you're detail-oriented, organised, and thrive in a fast-paced setting, this opportunity is tailor-made for you! Requirements: Proven experience in an office environment,...
-
Customer Services Administrator
5 months ago
Aberdeen, United Kingdom Schlumberger Full timeJob Summary Are you looking for a role within a thriving, international environment with rapid career progression? Do you have strong administration skills and experience in a customer facing capacity? We are seeking a Customer Services Administrator who can support the logistics team by facilitating the order and timely delivery of parts for a...
-
Service Support Administrator
5 months ago
Aberdeen, United Kingdom Gray Forklift Services Ltd Full timeThe main duties of this position are: - General administrative duties - Dealing with enquiries and offer customer support by E-mail & Telephone - Reviewing jobs prior to invoicing - Dealing with purchase order requests - Writing up part sheet requests. - Preparing repair quotes including negotiating prices with customers. - Scheduling tyre fitting jobs -...
-
Apprentice Customer Services Administrator
5 months ago
Aberdeen, United Kingdom James Fisher and Sons plc Full time**About the Role**: Apprentice Customer Service Administrator (Mechanical Division) Dyce, Aberdeen Permanent position The Company: RMSpumptools provides the industry with the most extensive range of integrated products. The tools and systems we provide have evolved from a deep, practical knowledge of every aspect of the artificial lift industry. Our...
-
Customer Service Administrator
5 months ago
Aberdeen, United Kingdom Mayflower Recruitment Full timeOverall Job Purpose: - To be part of a team that owns key support functions as follows: Print related consumable management Ongoing service delivery support Database & System management Key Responsibilities: - Excellent communication skills To liaise with customers in relation to support queries keeping customers informed Work to SLAs, personal KPIs...
-
Service Administrator
5 months ago
Aberdeen, United Kingdom Enerquip Ltd Full time**1. ROLE STATEMENT** Responsible for carrying out the service administration duties in line with customer requirements whilst adhering to Enerquip’s QHSE standards, responsibilities, policies and procedures. **2. MAIN RESPONSIBLITIES** - Carry out the service process in response to customer orders and enquiries to ensure timely and cost-effective...
-
Customer Service Administrator/receptionist
5 months ago
Aberdeen, United Kingdom Hydrasun Ltd Full timeHydrasun is a recognised market leader in the provision of integrated fluid transfer, power and control solutions. We are focused on supporting the energy transition through our work in the oil and gas, renewable energy, general industrial and marine industries worldwide. **Essential Experience, Qualifications and Competencies** - Proficient in using...
-
Service Administrator
5 months ago
Aberdeen, United Kingdom John Clark Motor Group Full time**Service Administrator** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! Audi Aberdeen are seeking a pro-active, customer focused Service Administrator for our Audi dealership, who will be part of the Service Team and be responsible for providing a proactive service to customers requesting to schedule their...
-
Service Administrator
4 months ago
Aberdeen, United Kingdom Survitec Group Limited Full time**Vacancy Title**: Service Administrator*** **Vacancy Location**:Findon** **Engagement Type**: Full time, Permanent** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival...
-
Customer Service Coordinator
2 months ago
Aberdeen, Aberdeen City, United Kingdom Hydrasun Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Customer Service team at Hydrasun in Aberdeen. As the first point of contact for incoming calls, you will be responsible for setting the tone and ensuring calls are directed timely and appropriately.Key Responsibilities:Provide efficient and effective...
-
Customer Service Coordinator
2 months ago
Aberdeen, Aberdeen City, United Kingdom Hydrasun Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Customer Service team at Hydrasun in Aberdeen. As the first point of contact for incoming calls, you will be responsible for setting the tone and ensuring calls are directed timely and appropriately.Key Responsibilities:Provide efficient and effective...
-
Service Administrator
5 months ago
Aberdeen, United Kingdom Survitec Group Limited Full time**Vacancy Title**:Service Administrator** **Vacancy Location**:Findon Shore, Aberdeen** **Engagement Type**:Full time, Permanent** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival...
-
Operations Administrator
4 months ago
Aberdeen, United Kingdom HPF Energy Services Full timeWe are looking for an operations administrator to support the daily operations of our business. The operations administrator's responsibilities may include answering the phone, keeping track of inventory, maintaining supplier and client records and providing administrative support as needed. We are a busy steel supply company where no two days are the same,...
-
Customer Service Representative
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom B&Q Full timeAbout the RoleWe're looking for a talented Customer Service Administrator to join our team at B&Q Aberdeen.This is a part-time role, requiring 15 hours of work per week, with a 3-month fixed-term contract.As a Customer Service Administrator, you'll be working varied shifts, including evenings and weekends, to provide exceptional customer service to our...
-
Medical Administrator
5 months ago
Aberdeen, United Kingdom Alpha Health Services Full timeAlpha Health Services and sister company Heales Medical are commercial providers of Occupational Health services to clients across the United Kingdom. We are a small but growing business using cutting edge technology to provide our customers with an efficient, flexible and client focused service. We are currently seeking a Medical Administrator to join our...
-
Medical Administrator
5 months ago
Aberdeen, United Kingdom Alpha Health Services Full timeAlpha Health Services and sister company Heales Medical are commercial providers of Occupational Health services to clients across the United Kingdom. We are a small but growing business using cutting edge technology to provide our customers with an efficient, flexible and client focused service. We are currently seeking a Medical Administrator to join our...
-
Customer Service Advisor
5 months ago
Aberdeen, United Kingdom O.C.S. Full timeAbout The Role*** Dealing with customer queries and ensuring a high quality customer relationship is achieved. Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies. - You will be working 4 days over 7 from 09:00 to 18:00, 20 hours per week**You will...
-
Customer Service Advisor
5 months ago
Aberdeen, United Kingdom OCS Group Full time**About The Role**: Dealing with customer queries and ensuring a high quality customer relationship is achieved. Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies. You will be working 4 days over 7 from 09:00 to 18:00, 20 hours per week **You will...
-
Customer Support Administrator
5 months ago
Aberdeen, United Kingdom Oceaneering Full timeCompany Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore...
-
Customer Service Advisor
5 months ago
Aberdeen, United Kingdom OCS Group Full time**About The Role**: **Purpose of the role** An integral member of the Bon Accord Centre customer services team, responsible for providing high quality information and customer service to the general public and shoppers at the Information Hub and throughout the mall. **Duties** - To provide excellent customer service to the general public at the Information...