Current jobs related to Customer Service Representative - Middlesbrough - Firstsource Healthcare

  • Customer Service Representative

    3 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Thirteen Full time

    Transforming Lives through Exceptional Customer ServiceWe're seeking a dedicated and passionate Part-Time Customer Service Representative to join our dynamic team at Thirteen Group. As a key member of our customer service team, you'll play a vital role in delivering first-class experiences to our customers.About the RoleAs a Customer Service Representative,...

  • Customer Service Representative

    3 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Thirteen Full time

    Transforming Lives through Exceptional Customer ServiceWe're seeking a dedicated and passionate Part-Time Customer Service Representative to join our dynamic team at Thirteen Group. As a key member of our customer service team, you'll play a vital role in delivering first-class experiences to our customers.About the RoleAs a Customer Service Representative,...

  • Customer Service Representative

    5 days ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco Full time

    Contact Centre RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our client's Member Connect team as Contact Centre Representatives. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, dedicated to creating a vibrant workplace where diversity is valued and...

  • Customer Service Representative

    5 days ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco Full time

    Contact Centre RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our client's Member Connect team as Contact Centre Representatives. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, dedicated to creating a vibrant workplace where diversity is valued and...

  • Customer Service Representative

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco Full time

    Job Title: Contact Centre RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our client's Member Connect team as Contact Centre Representatives. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors.Job Summary:As a Contact Centre Representative, you will...

  • Customer Service Representative

    1 week ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco Full time

    Job Title: Contact Centre RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our client's Member Connect team as Contact Centre Representatives. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors.Job Summary:As a Contact Centre Representative, you will...

  • Customer Service Representative

    5 days ago

    Middlesbrough, Middlesbrough, United Kingdom Focus Resourcing Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Focus Resourcing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Handle a high volume of inbound calls in a professional and timely...

  • Customer Service Representative

    5 days ago

    Middlesbrough, Middlesbrough, United Kingdom Focus Resourcing Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Focus Resourcing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Handle a high volume of inbound calls in a professional and timely...

  • Customer Service Representative

    4 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Thirteen Full time

    Transforming Lives through Exceptional Customer ServiceWe're seeking a dedicated and passionate Part-Time Customer Service Representative to join our dynamic team at Thirteen Group. As a key member of our customer service team, you'll play a vital role in delivering first-class experiences to our customers.About the RoleAs a Customer Service Representative,...

  • Customer Service Representative

    3 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Thirteen Full time

    Transforming Lives through Exceptional Customer ServiceWe're seeking a dedicated and passionate Part-Time Customer Service Representative to join our dynamic team at Thirteen Group. As a key member of our customer service team, you'll play a vital role in delivering first-class experiences to our customers.About the RoleAs a Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco UK Limited Full time

    Job Title: Contact Centre RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our client's Member Connect team as Contact Centre Representatives. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors.Job Summary:As a Contact Centre Representative, you will...

  • Customer Service Representative

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco UK Limited Full time

    Job Title: Contact Centre RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our client's Member Connect team as Contact Centre Representatives. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors.Job Summary:As a Contact Centre Representative, you will...

  • Customer Services Representative

    4 months ago

    Middlesbrough, United Kingdom Glanbia Foods Full time

    Customer Service Representative Glanbia Performance Nutrition Join this dynamic team focused on delivering better nutrition for every step of life’s journey! The Opportunity We have a great opportunity for a Customer Service Representative to join us on a fixed-term basis. - Reviewing any aged materials and managing stock levels. - Managing dispatches...

  • Customer Service Representative

    3 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As the first point of contact for both existing and new clients of the National Telephone Advice Line, you will support the team in day-to-day administrative duties, dealing with calls in a...

  • Customer Service Representative

    3 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As the first point of contact for both existing and new clients of the National Telephone Advice Line, you will support the team in day-to-day administrative duties, dealing with calls in a...

  • Customer Services Representative

    4 months ago

    Middlesbrough, United Kingdom Glanbia Performance Nutrition Full time

    Customer Service Representative - 12-month Contract Glanbia Performance Nutrition Join this dynamic team focused on delivering better nutrition for every step of life’s journey! The Opportunity We are looking for a Customer Service Representative to join our Team. You must be able to operate effectively within this scale and pace of change/business...

  • Customer Service and Sales Representative

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Inc Recruitment Direct Full time

    Unlock Your Sales PotentialAre you a hospitality professional looking for a new challenge? Do you have excellent customer service skills and a passion for sales? We have an exciting opportunity for you to join our team as a Customer Service and Sales Representative.As a Customer Service and Sales Representative, you will be responsible for providing...

  • Customer Service and Sales Representative

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Inc Recruitment Direct Full time

    Unlock Your Sales PotentialAre you a hospitality professional looking for a new challenge? Do you have excellent customer service skills and a passion for sales? We have an exciting opportunity for you to join our team as a Customer Service and Sales Representative.As a Customer Service and Sales Representative, you will be responsible for providing...

  • Customer Service Representative

    4 months ago

    Middlesbrough, United Kingdom Beatz Promotions Limited Full time

    _**IMMEDIATE START - NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED**_ We are looking for 8 Sales/Customer service representatives to join our rapidly growing office situated in the centre of Middlesbrough, **to start as soon as able.** We want **motivated, ambitious** individuals to work alongside some of the **best sales advisers in the UK**,...

  • Customer Service Representative

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Adecco Full time

    Job Title: Contact Centre RepresentativeWe are seeking a skilled and customer-focused individual to join our client's Member Connect team as a Contact Centre Representative. Our client is a leading UK consulting and administration organisation specialising in the pensions and insurance sectors.Key Responsibilities:Handle a high volume of inbound calls in a...

Customer Service Representative

4 months ago

Middlesbrough, United Kingdom Firstsource Healthcare Full time

Date: Aug 25, 2023- Location: Middlesbrough, GB- Requisition ID: 3983- Description:

- **Customer Service Advisor (Fraud)**

**Location: Centre Square, Middlesbrough, TS1 2AE**

**Compensation: £24,755 per annum (£12.42 p/hour) + Excellent Benefits**

**Hours: 38.33 hours per week, between the hours of 8am to 10pm, Monday to Sunday.**

**Permanent, full time**

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for an innovative, people centric company? If yes, then we may have the role for you

As a Fraud Advisor working in partnership with one of the UK’s most well know Banks, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. You will play a key part in building and enhancing our brand image. In return, we will make sure that you are well-rewarded with a range of fantastic benefits

**The Benefits -**
- A competitive starting salary of £24,755 (£12.42 per hour fortnightly pay)
- A full time, permanent role working 40 hours per week
- Refer a friend scheme (£750 per new joiner)
- 29 days holiday per annum (Increasing 1 day per year of service)
- Health shield healthcare cash back plan
- Overtime and bonus incentives
- Career progression

**What will you be doing?**

We are looking for passionate Fraud Advisors to help support and protect our customers from fraud, and who love solving problems and keeping up-to-date with the latest trends to join our operations team. Kickstart a career in fraud investigation, and help us make money work for everyone.

In the Fraud team, you'll be investigating payment fraud claims made by our customers. You'll use your skills to work out what’s happened, support our customer and do your best to recover the money they have lost. As you gain experience, you'll be able to take on more complex cases and grow your skills in different areas of fraud.

**Your day to day -**
- Using the full set of tools to build a timeline of a customer's fraud claim
- Questioning our customers effectively and efficiently without influencing their answers, or making them feel interrogated
- Making fair decisions based on your high-quality investigation and in line with external regulations and internal policies, to deliver fair outcomes for our customers
- Engaging with other banks and financial institutions about reports of fraudulent behaviour

**The kind of person we are looking for -**
- Passionate about providing unparalleled levels of service and convenience for customers
- Able to work and learn quickly in a fast-paced, fun and dynamic environment
- Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
- Care about doing a great job and exceeding expectations with the quality of what you do

**Disclaimer