Customer Service Administrator
7 months ago
**LOCATION**
**Altrincham**
**SALARY**
**£25000 - £25000**
**JOB TYPE**
**Permanent**
**REF**
**EW2402-78_1709155201**
**Customer Service Administrator**
**£25,000 + Benefits**
**Altrincham**
This is a place where you will be for the next 10 years still enjoying your role and career and loving being amongst the incredible team.
I’m not just saying this from my point of view although I have been and sat with the team here and they are brilliant, the 8 people Platinum have placed have told us they have found their **“career for life”**
The Customer Manager is now looking to grow his team, he wants to really take an individual under his wing; not only is he experienced and can literally teach you everything you need to know, he’s also one of the nicest gentlemen you could work for - down to earth, genuine, willing to put his all into your training and have fun along the way.
Your remit will cover all aspects of customer service and administration, it’s a real mix of the two; managing the customer success process (dealing with customers after sale to ensure they are happy with their product and service), problem solving and providing solutions, managing customer contracts and terms and conditions and updating the in house system with all relevant documentation and customer information.
A sleek new system has just been implemented too, meaning this makes your life so much easier; it’s modern and the company listened to their staff when they said the systems needed updating
As a company that are always improving ways to give back to their staff, the benefits also include:
- Flexible start and finish times (Monday - Friday, no weekends/ evenings)
- 22 days holidays + bank holidays
- Company pension scheme
- Company paid sick days
- Employee discount portal and wellbeing facilities
- Free lunch every Friday - pizzas, chippy, sandwiches
- Full training scheme and career development opportunities
There’s so much opportunity here, the business is continuing to strive year on year and they believe in offering long term prospects to all staff so if you work hard and your work is high standard and quality, you will succeed and progress.
They require an individual with a bit of grit about them, someone with confidence to manage situations with your own initiative and you must come from a customer service background where you have also had exposure to administration tasks too because attention to detail is vital in this role.
2 minute walk from Altrincham tram stop and station, they’re in an excellent location for commuter links and walking distance if you’re from the local area.
There’s literally zero red flags with this role and company. It’s perfect.
**YOUR **ADMINISTRATION AND OFFICE SUPPORT** POINT OF CONTACT IS**:
**ERIN WILDE**
**SENIOR CONSULTANT - ADMINISTRATION & OFFICE SUPPORT**
**EMAIL
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