Customer Service Advisor
6 months ago
**Job Title**: Customer Service and Administrative Assistant
**Salary**: £16,500
**Company**: Artificial Living
**Location**: Hale, Manchester
**Employment Type**: Part-Time (25 hours per week)
**Working Hours**: Monday to Friday, 10:00 AM to 4:00 PM
**About Us**: Artificial Living is a leading supplier of composite cladding, acoustic wall panels,
and artificial grass. We pride ourselves on providing high-quality products and exceptional
customer service. Our dedicated team works from our base in Hale, Manchester, serving
clients across various sectors. We are seeking a motivated and detail-oriented individual to
join our team as a Customer Service and Administrative Assistant.
**Job Overview**: The Customer Service and Administrative Assistant will be responsible for
providing excellent customer service, handling administrative tasks, and supporting the
proactive, with a passion for delivering outstanding service.
**Key Responsibilities**:
- information about our products and services.
- Process orders and manage customer accounts, ensuring accurate and timely entry of
- data into our systems.
- Assist with scheduling and coordinating deliveries and installations, working closely with the logistics team.
- Maintain customer records and update information as needed.
- Assist with basic accounting tasks such as invoicing and tracking payments.
- Support the marketing team with social media management and basic content creation as needed.
**Requirements**:
- Previous experience in a customer service or administrative role.
- Excellent communication skills, both written and verbal.
- Strong organisational skills with attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Positive attitude and a strong work ethic.
- Ability to work independently and as part of a team.
**What We Offer**:
- Competitive hourly rate.
- A friendly and supportive work environment.
- Opportunities for professional growth and development.
- Flexible part-time working hours.
- Hybrid Working 2 days a week from home if required.
**Job Types**: Part-time, Permanent
Pay: Up to £16,500.00 per year
Expected hours: 25 per week
**Benefits**:
- Company events
- Company pension
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Hale: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
**Location**:
- Hale (preferred)
Work Location: In person
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