Customer Care Advisor

8 months ago


Altrincham, United Kingdom Bridge of Hope Full time

**Job description**: We are currently recruiting for a Customer Care Advisor to join an accounting firm based in Altrincham on a full time, permanent basis.

**Duties will include**:

- Supporting new and existing customers with the understanding of the company
- Resolving customers complaints and issues efficiently, resulting in satisfaction and raising standards
- Providing customer service on a day-to-day basis, ensuring that the reliability of the relationship is maintained
- Always following compliance procedures
- Responding quickly to any customer queries
- Working flexibly, undertaking work as and when required by management
- Demonstrating the cultural values of the team
- Working independently, using your own initiative as well as working efficiently within a team


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