Customer Service Clerk

7 months ago


Sutton Coldfield, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Customer Service Clerk**

Based in Minworth
Temp to perm opportunity.
Monday - Friday, 7.00am - 5.00pm
Payrate: £11.95 per hour

**Responsibilities**:
- Addressing and resolving customer complaints or issues with professionalism and empathy.- Escalating any complex issues to the appropriate department within the business to ensure the correct resolution.- Assisting in the financial administration duties as required- Responsible for Maintaining and organising up-to-date customer records.**Requirements**:

- Proficiency in basic Microsoft packages, including word, excel and PowerPoint.- Previous experience working with financial reports, data, and calculations. (Desired however not essential as training will be provided)- Exceptional customer service skills,- The ability to thrive under pressure and work time efficiently towards tight deadlines.-
- Strong problem-solving abilities with a customer-centric approach.**For more information, please call Pertemps Tamworth 01827311377, or


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