Physiotherapy Administrator

3 weeks ago

Sutton Coldfield, United Kingdom Spire Healthcare Full time

**Physiotherapy Administrator | Spire Little Aston, Sutton Coldfield | £20,397 PA FTE+ Excellent benefits | Permanent and Part-Time - 20 Hours per week**

Spire Little Aston Hospital are currently looking for someone with previous experience in customer service and administration to join us as a Physiotherapy Administrator. This is a fantastic opportunity to join a dynamic and friendly team, and provide an essential role in supporting administrative processes for our Physiotherapy department.

This is a permanent and part-time position, working 3 to 4 shifts a week across Monday to Saturday.

Spire Little Aston Hospital is a leading private hospital in the Midlands, offering comprehensive hospital care to patients from Birmingham and the surrounding areas of the West Midlands and Staffordshire. The hospital has an exceptional reputation within a variety of specialties including Orthopaedics, Sports & Exercise Medicine, Ophthalmology, Gynaecology, Urology, General Surgery & Physiotherapy.

**Duties and responsibilities**:

- To greet and provide a customer focused professional and effective service that exceeds expectations to all patients, consultants and visitors to the hospital.
- To answer and operate the department telephony and Bleep system in a prompt and efficient manner and take an accurate note of details to communicate effectively both internally and externally.
- Be fully conversant with both Cardiac and Fire procedures on Reception
- Receive, maintain and update patients records on the system SAP and if required liaise with internal departments.
- To prepare all relevant paperwork for patients prior to admission to the hospital
- Register all new or follow up patients, whether for procedures or outpatients consultations.
- Ensure 100% Medical Insurance, Credit Card details are obtained when required from Patients.

**Who we're looking for**:

- Experience of working in an administrative role would be desirable.
- Computer literate, with a comprehensive understanding of word and excel.
- Good customer service skills.
- You will have the ability to work in a team or on your own initiative
- If you are proactive, are a good team player and have a great eye for detail then this is the role for you.

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _**

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Little Aston Hospital is a purpose built private hospital which opened in 1985. We are a leading provider of private hospital treatments for our patients across the West Midlands and beyond, located in Sutton Coldfield and we employ around 350 staff. Our facility includes 34 inpatient rooms, a dedicated 2 bedded ERU. There are 3 laminar flow theatres, a purpose built endoscopy unit, outpatient services provided in 15 consulting rooms, and a state of the art diagnostic offering on site as well as Perform Physiotherapy providing excellent rehabilitation facilities.

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