Service Operations Analyst
2 weeks ago
**Service Delivery Analyst, ITIL - Horsham, West Sussex**
**Base salary upto £42k/annum**
We are working with an international MNC who are hiring for a Service Delivery Analyst where you will be integral to
integral to providing support to the Service Operations Team.
**The role**
Regularly review policies and processes for Service Delivery
Support and oversee Continuous Service Improvements and Risk management items in Service Operations
Helping to create regular service performance reports and updating Digital service dashboards
- Act as a single point of contact for inbound Service Operations queries
**What we are looking for**
Sound knowledge of best practice IT Service Management processes such as ITIL
Experience supporting production IT services utilising the ITIL framework
Work across multiple teams, departments, and alongside third-party suppliers
2+ years ITIL experience
Interested? Please send your CV over ASAP.
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