Proposition Product Manager/business Analyst

3 weeks ago


Crawley, United Kingdom Sanderson Full time

**Proposition Product Manager/Business Analyst - Crawley (1-2 days a week)**

This role resides within Strategy and Innovation and is suited to individuals looking to utilise their analytical mindset and skillset to inform, shape and improve the proposition to our customers (members, employers and advisers). The role will providebusiness analysis around strategic planning, markets, and new and enhanced products throughout their development from initial 'idea' stage, through to detailed requirements specification and business justification.

**Key Activities**:

- Undertaking activity supporting the Proposition Lifecycle Framework by analysing and assessing ideas and proposals through the analysis of internal and external qualitative information and data, and validating these through conducting key stakeholder interviews,workshops and research. The role will also support project delivery, ongoing product/ proposition management, post launch reviews and end of life product/ proposition activities.
- Create requirements documentation, including workflow where appropriate, to articulate future high-level customer journeys and internal processes, for evaluation with stakeholders. These proposition artefacts will then by assessed by Change to be used ina project setting where they will be translated into user stories, epics and more detailed system / IT requirements.
- Analysing existing customer propositions and service experiences to identify and document a prioritised set of enhancements.
- Maintaining an appreciation of relevant existing and proposed regulations and industry guidance.

**Key Experience**
- Business analysis and project experience, ideally within the insurance market and other financial services.
- Strong analytical skills, including experience in a range of methodologies, elicitation methods and documentation techniques.
- Maintain a good understanding of key developments in digital customer experiences.
- Comfortable working independently, or as part of a team.
- Strong interpersonal communication, analysis and presentation skills.
- Pro-active, 'can-do' behaviour and attitude.

An exciting opportunity for a dynamic Product Manager/Business Analyst, who is keen to engage with stakeholders and work in a small, collaborative team.


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