Band 3 medical Secretary
7 months ago
**Communication**: Provide excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate To provide a point of contact for patients/relatives/carers, GPs and other health care professionals who can be emotional and highly distressed, ensuring that any language or other communication barriers are overcome Provide effective communication and problem solving both face to face and via telephone Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with a difficult situation Attend admin team/departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively Analytic and Judgemental Skills/Freedom to Act: Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision Ability to recognise situations that should be referred onto the Supervisor and take prompt and appropriate action Planning and Organisational Skills: To manage and progress results of patient investigations and on receipt, prioritise and action according to clinical need, with guidance from the medical team Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales Undertake work that has been prioritised by the Supervisor/ Line Manager Book, monitor room bookings and arrange meetings as and when required Policy and Service Responsibilities: Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role Participate in and contribute to the effective introduction of new systems and initiatives leading to the improvement and development of patient services Responsibility for Staff: Participate in the induction and training of all new members of staff Demonstrate own activities to new / less experienced staff Responsibility for Information: To liaise with medical records with regard to availability of medical notes for forthcoming clinics, ensuring where possible, all results/correspondence are available for the patient's clinic appointment To develop and maintain an efficient individual filing system on behalf of the team to include correspondence, reports, complaints, research and results Be responsible for confidentiality in line with Trust policy and procedures Accurately input data using a variety of Trust IT systems in a timely way Prepare and scan information onto the Trust IT systems Ensure all information held is kept up to date Be responsible for the quality of information Shred and destroy confidential documentation in line with Trust policy Provide information / produce basic routine reports at an appropriate level under supervision Input staff information into the Electronic Staff Record adhering to confidentiality Research and Development: Undertake surveys and routine audits of own work as and when required
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: We are looking to recruit an enthusiastic and motivated band 3 medical secretary to work 28 hours per week to join our friendly secretarial team within the Diabetes Department based at the Queen Elizabeth Hospital Birmingham. **Main duties, tasks & skills required**: You must possess excellent organizational skills and be experienced in...
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: We are looking to recruit an enthusiastic and motivated band 3 medical secretary to work 33 hours per week to join our friendly secretarial team within the Cardiology Department based at Birmingham Heartlands Hospital. **Main duties, tasks & skills required**: You must possess excellent organizational skills and be experienced in dealing...
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Band 3 Medical Secretary-respiratory Medicine
7 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: An opportunity has arisen for a band 3 Medical Secretary to support one of our Respiratory Medicine Teams at Heartlands. You will be expected to provide a comprehensive secretarial service within our busy department. The role will entail working closely with our clinical teams to provide safe and effective management of patients; you will be...
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: Do you you want to make a difference to people's lives? Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your UHB career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care. In return you will become a member...
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: An opportunity has arisen for a Band 3 Medical Secretary to support the Respiratory Medicine Teams at Heartlands. You will be expected to provide a comprehensive secretarial service within this very busy department. This secretarial role will entail working closely with our Clinical teams to provide safe and effective management of patients;...
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: We are looking for a committed, compassionate and personable individual to join the fantastic Oncology administration team at the QE Hospital Birmingham. This team provides a secretarial service to the Oncologists who work in the renowned Cancer Centre at the QE. **Main duties, tasks & skills required**: To provide secretarial support to...
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: We are looking for a hard-working and friendly part-time medical secretary in Rheumatology department at Queen Elizabeth Hospital. The role requires you to provide secretarial support to Consultants and their teams with particular responsibility for dealing with referrals, clinic appointment booking, audio typing clinic letters, discharge...
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: We are looking for a hard-working and friendly medical secretary to complement our Team in the Clinical Chemistry Department for our Chemical Pathology (Lipid Clinic) services based at Birmingham Heartlands Hospital. The role requires you to provide secretarial support to consultants and their teams with particular responsibility for dealing...
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Medical Secretary
7 months ago
Birmingham, United Kingdom ACE Medical Partnership Full time**Job summary**: To provide a medical secretarial service to the Practice primarily to process patient referrals and medical reports generated by the doctors, health professionals, to deal with all related enquiries and queries. The medical secretary also provides some secretarial support to the Practice Business Manager Job responsibilities: To provide an...
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Medical Secretary
8 months ago
Birmingham, United Kingdom Scott Arms Medical Centre Full timeThe secretarial team is responsible for dealing with all clinical correspondence and related queries. At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant....
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Band 3 Medical Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: To provide secretarial support to consultants and their teams with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. To provide administrative support to the department/clinical team. The post holder will provide an empathic and sensitive point of contact...
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Medical Secretary
6 months ago
Birmingham, United Kingdom The Oaks Medical Full timeAn exciting opportunity has risen for a Medical Secretary to join The Oaks Medical Centre Team. The post holder will be expected to provide efficient and effective medical secretarial support to the clinical team, which include GP's, ANP's, Paramedics, Physician Associates. **Key Elements** - Enquires from Patients are efficiently and courteously handled -...
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Medical Secretary/administrator
6 months ago
Birmingham, United Kingdom Downsfield Medical Centre Full time**Job summary** An opportunity has arisen to join our practice, Downsfield Medical Centre. This is a challenging role which requires excellent secretarial, communication and computer skills; the ability to work as part of a team and cope well under pressure. Previous secretarial experience in primary care is desirable. As a Medical Secretary, you will...
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Band 3 Medical Secretary
3 weeks ago
Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full timeJob summary As a medical secretary you will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor. You will provide secretarial support to Consultants and their teams with particular responsibility for audio typing clinic letters, discharge...
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Band 3 Medical Secretary
4 weeks ago
Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full timeJob summary Two opportunities have arisen for band 3 Medical Secretaries to support our Respiratory Medicine Teams; you will be expected to provide a comprehensive secretarial service within our busy departments at Heartlands and Birmingham Chest Clinic working closely with our clinical teams to provide safe and effective management of patients. Our...
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Band 4 Medical Secretary Urology
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: 2 x Band 4 Medical Secretaries for the Urology Department at the QEHB. The post holder will provide a comprehensive and efficient secretarial service to the department/team. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder...
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Support Medical Secretary
6 months ago
Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full timeProvide a comprehensive assistant secretarial service to clinicians and clinical teams in conjunction with the Senior Team Secretaries. Audio typing of clinical dictation, using TPro digital dictation system. Responsibility for the timely workflow of clinical dictation throughout the departments and for supervising the workload of the Band 2 admin support...
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Bank Support Medical Secretary
6 months ago
Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full timeJOB PURPOSE To work flexibly across two very busy offices, with supervision from Band 4 staff, as part of a team providing full and comprehensive administrative support to the consultants and other clinical staff in the teams and provide assistance and support to the rest of the medical secretarial team. To undertake a range of administrative duties for the...
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Band 3 Support Secretary
6 months ago
Birmingham, United Kingdom University Hospitals Birmingham Full time**Job summary**: We are looking to recruit two enthusiastic and motivated Band 3 Support Secretaries to join our secretarial team within the Breast Department. The posts require individuals who are resilient and adaptable to work in a fast-paced professional environment. You will be responsible for handling telephone calls, support with booking new and...
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Support Medical Secretary
6 months ago
Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full timeTo work flexibly as part of a team, providing full and comprehensive secretarial administrative support for the Clinicians and Medical Secretaries, within the Pain and MSK Service, in accordance with National targets and the Trust’s Patient Access Policy. Undertaking a range of secretarial and administrative duties for the services, to ensure patients’...