Band 3 Medical Secretary
6 months ago
**Job summary**:
Do you you want to make a difference to people's lives?
Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your UHB career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.
In return you will become a member of the wider community of UHB colleagues, where you can expect ongoing support by way of induction and regular 1:1's with your Line Manager along with development opportunities that could see promotion to Senior Secretary, PA, and Office Manager and beyond.
**Main duties, tasks & skills required**:
- Arranging patients' appointments as required under direction of the Medical Secretary Supervisor
- Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature
- Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits
- Receiving and dealing with telephone enquiries as appropriate
- To maintain the Consultant's diaries as required
- Input and look up patient data on Trust IT systems in accordance with Trust policy
- To ensure Consultant's post is opened daily and dealt with accordingly
- Arrange meetings and appointments as necessary
- To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work
- Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system
- Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department
- Photocopying, scanning letters and documents as required
**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*
**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
Business Administration NVQ level 3 or equivalent experience in a clerical environment
**Experience**:
**Essential**:
Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Experience of using IT systems
**Disclosure and Barring Service Check**:
**Certificate of Sponsorship**:
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