Band 3 Medical Secretary

3 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking for a hard-working and friendly medical secretary to complement our Team in the Clinical Chemistry Department for our Chemical Pathology (Lipid Clinic) services based at Birmingham Heartlands Hospital. The role requires you to provide secretarial support to consultants and their teams with particular responsibility for dealing with Lipid Clinic referrals, appointment booking, audio typing clinic letters, general copy typing correspondence, minutes and reports, general administrative support to the Team.

The post holder will provide an empathetic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor

**Main duties, tasks & skills required**:
This secretarial role will entail working closely with our Clinical teams to provide safe and effective management of patients; you will be responsible for ensuring that Consultants receive patient results as they are reported, communicating the results to GPs/patients efficiently and undertaking any actions required as outlined in the dictated letter. Your main duties also include dealing with telephone enquiries; audio typing of clinical and admin letters ; booking, rescheduling, and cancelling of appointments/clinics; diary management; coordinating and arranging meetings including taking minutes, record-keeping; inputting of data, and any other secretarial/admin tasks that fall within the job description.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (e.g. GCSE

English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or

equivalent experience in a clerical

environment

**Desirable**:
AMSPAR Certificate/equivalent qualification or

equivalent knowledge of medical terminology

**Experience**:
**Essential**:
Experience of dealing with the

Public/Customer service experience
- Experience of working with a range of

Microsoft Office packages (eg. Word,

Excel and Outlook)
- Experience of using IT systems

**Desirable**:
Experience of working in a busy environment
- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:
Work effectively and flexibly as part of a

team to meet the needs of the services
- Confident in dealing with people at all

levels
- Must be able to demonstrate an

understanding of equality and diversity
- Mature open and flexible approach to

work
- Demonstrates care and compassion
- Good inter-personal and communication

skills.
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation and

commitment
- Ability to travel to multiple sites

**Disclosure and Barring Service Check**:

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