Tenant Liaison Officer

6 months ago

Brighton, United Kingdom Centrica Full time

**PH Jones** are recruiting for a **Tenant Liaison Officer** **to join our Social Housing team in **Brighton & Hove**.

We are looking for people who are caring and empathetic, and someone who understands the support needs of a diverse cross section of customers.
- ** £24,380.97**_ **per annum**_
- Permanent 40 hours a week, 8am - 5pm
- Fully Costed Vehicle & Fuel Card
- Phone, laptop, uniform, and safety equipment provided
- Hybrid role working from home and within the local geographic contract area (so must live in the Brighton area)
- ** Employee Energy Allowance & discount on HIVE products**

**Main Responsibilities**:

- Managing tenant complaints
- Visiting customers in their own home
- To assist in managing our installs and service programme on our social housing portfolio
- Assisting our operational management and planners in gaining access properties and making contact with tenants
- Manage client relationships to engage on access procedures, installation programmes and community engagement
- Take first line responsibility for the safe, efficient, and effective work delivery and customer satisfaction
- Uphold **PH Jones** and **British Gas** company standards at all times

**Requirements**:

- Must hold a valid in date driving licence with no more than 6 points
- Must have the right to work in the UK
- Knowledge of Microsoft Office Programs
- An understanding of electrical work and installations would be advantageous.

**Experience**:

- Social Housing Experience desired
- Great organisational skills are required
- You need to be able to communicate effectively both verbally and in writing and be able to demonstrate exceptional attention to detail whilst working under pressure
- Strong customer service skills and confident in your dealings with both the internal stakeholders and external customers
- Have a working knowledge and understanding of contract parameters and their implications

**Benefits**:

- 25 days annual leave + bank holidays
- Company matched contribution Pension Scheme up to 3%
- Group Income Protection, Life Assurance & Accident Insurance
- Level 2 Private Healthcare plan (Partial subsidy with Company)
- Access to MyHealth with 24/7 MyCare phone line
- Online GP24 virtual service
- Access to Unmind app
- Eye Test Voucher
- Annual pay review
- Legal Help
- Financial Education
- Centrica Benefits via ‘BeneKit’ - offers & discounts with high street partners
- Profit Share Award
- Employee Energy Allowance
- #PHJonesJobs

At **PH Jones** we want everyone to feel like they are part of a caring business. Everything we deliver to our customers is underpinned by our ways of working which ensure we work safely and everyone returns home to their families.

Our employees play a key role in driving forward with our strategy. Our well-being and reward packages ensure we support and recognise passionate, hardworking members of the team. We have great opportunities to help develop your skills and progress your career both within **PH Jones** and the wider Centrica Group. #LI-PHJ

**PH Jones** was acquired by **British Gas** in 2011. You will be joining a growing team of permanent and contract heating engineers to meet the needs of our customers when they need it most.

**_ At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team - a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it_**

**PLEASE APPLY ONLINE** by hitting the '**Apply**' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

  • Tenant Liaison Officer

    7 months ago

    Brighton and Hove, United Kingdom PH Jones Full time

    **PH Jones** are recruiting for a **Tenant Liaison Officer **to join our Social Housing team in **Brighton & Hove**. We are looking for people who are caring and empathetic, and someone who understands the support needs of a diverse cross section of customers. - **£25,046.00** **per annum**: - Permanent 40 hours a week, 8am - 5pm - Fully Costed Vehicle &...

  • Tenant Liaison Officer

    6 months ago

    Brighton, United Kingdom Centrica Full time

    We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is **#MoreThanACareer** - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or...

  • Tenant Liaison Officer

    6 months ago

    Brighton and Hove, United Kingdom PH Jones Full time

    **PH Jones** are recruiting for a **Tenant Liaison Officer **to join our Social Housing team in **Brighton & Hove**. We are looking for people who are caring and empathetic, and someone who understands the support needs of a diverse cross section of customers. - **£24,380.97**_**per annum**_ - Permanent 40 hours a week, 8am - 5pm - Fully Costed Vehicle &...

  • Property Liaison Officer

    6 months ago

    Brighton, United Kingdom G4Lets Full time

    G4lets is a busy student letting agent based in the Fiveways area of Brighton and we are looking for a Property Inspector to join our team. **The Role** Working hours are flexible with a 4 day working week. There will be the requirement to work some Saturdays during the busier summer season but adequate notice will be provided for this. There will be some...

  • Administrative Liaison Officer

    6 days ago

    Brighton, Brighton and Hove, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Artemis Recruitment Consultants Ltd is seeking an Administrative Liaison Officer to join their team. The successful candidate will be responsible for communicating with Life Offices and Investment Houses, as well as maintaining client records and preparing client reports.Job Description:The Administrative Liaison Officer will work closely with colleagues and...

  • Resident Liaison Officer

    2 weeks ago

    Brighton, United Kingdom Alexander James Contracts Limited Full time

    Company Description Alexander James Contracts Ltd is a family-run Main Contractor and Developer based in Brighton. With a focus on delivering high-quality residential and commercial schemes for various clients, including Private Developers, Local Authorities, and Private Homeowners, we prioritize understanding our clients' needs to ensure projects meet...

  • Resident Liaison Officer

    2 weeks ago

    Brighton, United Kingdom Alexander James Contracts Limited Full time

    Company Description Alexander James Contracts Ltd is a family-run Main Contractor and Developer based in Brighton. With a focus on delivering high-quality residential and commercial schemes for various clients, including Private Developers, Local Authorities, and Private Homeowners, we prioritize understanding our clients' needs to ensure projects meet...

  • Resident Liaison Officer

    2 weeks ago

    Brighton, United Kingdom Alexander James Contracts Limited Full time

    Company Description Alexander James Contracts Ltd is a family-run Main Contractor and Developer based in Brighton. With a focus on delivering high-quality residential and commercial schemes for various clients, including Private Developers, Local Authorities, and Private Homeowners, we prioritize understanding our clients' needs to ensure projects meet...

  • Resident Liaison Officer

    2 weeks ago

    Brighton, United Kingdom Alexander James Contracts Limited Full time

    Company Description Alexander James Contracts Ltd is a family-run Main Contractor and Developer based in Brighton. With a focus on delivering high-quality residential and commercial schemes for various clients, including Private Developers, Local Authorities, and Private Homeowners, we prioritize understanding our clients' needs to ensure projects meet...

  • Community Liaison Officer

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Sussex Police Full time

    Job Title: Community Liaison OfficerWe are seeking a Community Liaison Officer to join our team at Sussex Police. The successful candidate will be responsible for building relationships with internal and external stakeholders, managing applications and referrals, and ensuring compliance with the Service Level Agreement.Key Responsibilities:Develop and...

  • Corporate Liaison Officer

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Artemis Recruitment Consultants Ltd Full time

    About the PositionWe are seeking an experienced Corporate Liaison Officer to join our team at Artemis Recruitment Consultants Ltd. As a key member of the team, you will be responsible for maintaining client records using Intelligent Office system, preparing client reports, and communicating with Life Offices and Investment Houses. The ideal candidate will...

  • Resident Liaison Officer

    2 weeks ago

    Brighton, UK, East Sussex, United Kingdom Alexander James Contracts Limited Full time

    Company Description Alexander James Contracts Ltd is a family-run Main Contractor and Developer based in Brighton. With a focus on delivering high-quality residential and commercial schemes for various clients, including Private Developers, Local Authorities, and Private Homeowners, we prioritize understanding our clients' needs to ensure projects meet...

  • Resident Liaison Officer

    1 month ago

    Brighton, Brighton and Hove, United Kingdom United Living Group Full time

    We are looking for a dedicated Resident Liaison Officer to join our team at United Living Group. As a key member of our organization, you will be responsible for promoting and delivering exceptional customer care to all residents, ensuring strong communication links exist between the resident, the client, the call centre, and the operational team.The...

  • Client Liaison Officer

    22 hours ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    **Job introduction**: **We are looking for a Client Liaison Officer to join our busy team in providing security at The Brighton Centre.** A Client Liaison Officer works on a rolling shift pattern, providing security for the Venue at all times and ensuring a welcoming arrival point to clients and staff. This role is a permanent full-time post, based on 37...

  • Hospital Liaison Officer, Royal Sussex County

    3 days ago

    Brighton, United Kingdom South Central Ambulance Service Full time

    HOSPITAL LIAISON OFFICER (NEPTS) DEPARTMENT: Non-Emergency Patient Transport Services (NEPTS) REPORTING TO: Customer Care Manager (NEPTS) AFC PAY BAND & ENHANCEMENTS: Band 4

  • Cultural Property Liaison Officer

    1 month ago

    Brighton, Brighton and Hove, United Kingdom ARTS COUNCIL ENGLAND Full time

    About the PositionWe are seeking an experienced Cultural Property Liaison Officer to join our team at Arts Council England. In this role, you will be responsible for building relationships with local authorities, universities, and cultural leaders groups to promote positive place-based working.You will work closely with stakeholders to maintain awareness of...

  • Housing Officer

    23 hours ago

    Brighton, United Kingdom Building Recruitment Company Full time

    **Housing Officer (Entry Level)** **LOCATIONS**: Brighton **SALARY**: Competetive **DURATION**:Permanent **HOURS**: Up to 37.5 hours per week (**Monday to Friday 9am - 5pm**) **Daily Duties** - Provide advice and information to tenants regarding tenancy related matters - Dealing with welfare benefits and housing benefits, giving tenanrs the correct...

  • Healthcare Customer Liaison Officer

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Ashtons Hospital Pharmacy Services Limited Full time

    As a Healthcare Customer Liaison Officer at Ashtons Hospital Pharmacy Services Limited, you will play a critical role in building strong relationships with our customers and stakeholders.We are seeking an experienced individual to join our team and take on the responsibilities of this challenging yet rewarding role. You will be responsible for receiving...

  • Construction Liaison Specialist

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Skilled Careers Ltd Full time

    Job Title: Resident Liaison OfficerLocation: Hove, West SussexWe are currently working with Skilled Careers Ltd to find a suitable candidate for this role. As a Resident Liaison Officer, you will be responsible for working closely with the site team to ensure that all aspects of the project are completed on time and to a high standard.The ideal candidate...

  • Resident Liaison Officer

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Skilled Careers Ltd Full time

    Skilled Careers Ltd is seeking a Resident Liaison Officer to work with a market leading main contractor in the construction industry. This role is based on site in Hove, West Sussex and requires a strong understanding of the construction process.The ideal candidate will have a full driving licence and access to a vehicle. The salary for this position is...