Housing Officer
3 days ago
**Housing Officer (Entry Level)**
**LOCATIONS**: Brighton
**SALARY**: Competetive
**DURATION**:Permanent
**HOURS**: Up to 37.5 hours per week
(**Monday to Friday 9am - 5pm**)
**Daily Duties**
- Provide advice and information to tenants regarding tenancy related matters
- Dealing with welfare benefits and housing benefits, giving tenanrs the correct information to maximise income
- Support tenants to sustain their tenancies.
- Assist the Services Manager to achieve void turnaround targets for repair works and to manage the pre-void and lettings process.
- Support housing staff to manage breaches and help resolve disputes.
- Support the housing officers with the housing benefit claims and to record rent and service charge payments, taking early and preventative action to minimise arrears.
- Assist the Services Manager in setting the service charges for all properties within the designated area and where applicable to consult with tenants about changes.
- Carry out estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance and other estate / block services.
- Identifying, reporting, and monitoring repairs and maintenance within the designated patch
- Assist in carrying out Tenancy Audits, collecting and maintaining up to date information about customers and any changing support needs to assist the service to deliver targeted services.
- Promote tenant and resident engagement in service delivery and decision making within the service.
For more information on this role please contact **Emily Rex** on or send an up-to-date CV to
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