Housing Officer
5 months ago
Tate recruitment are delighted to be working alongside an established local authority business located in Brighton and Hove. We are currently recruiting for a **Housing Officer** to join their Housing Needs department.
**Housing Officer**
- £13.93ph
- Full time Monday to Friday
- 3 month contract
- Fully office based
- Located in Brighton
**Purpose of the Job as Housing Officer**
- To act as the first point of contact for customers and external agencies who need information on accommodation options.
- Allocating to temporary accommodation and supported housing.
- To liaise and negotiate with social landlords and other accommodation providers regarding available accommodation.
**Principal Accountabilities**
- To assess housing needs, and consider available solutions based on information provided by applicants and third parties.
- To provide advice and information to customers, external agencies on accommodation options.
- To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure.
- To work face to face with customers in the community.
- Carry out inspections of accommodation.
- Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems.
- Maintain a working knowledge of legal frameworks (Housing Act 1996).
- Identify when to refer to other specialist teams for casework intervention and/ or refer to non statutory services.
**Essential experience needed for the Housing Officer role**
- Housing knowledge & Legislation
- Customer service experience
Tate is acting as an Employment Business in relation to this vacancy.
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