Housing Officer

5 months ago


Brighton, United Kingdom Tate Recruitment Limited Full time

Tate recruitment are delighted to be working alongside an established local authority business located in Brighton and Hove. We are currently recruiting for a **Housing Officer** to join their Housing Needs department.

**Housing Officer**
- £13.93ph
- Full time Monday to Friday
- 3 month contract
- Fully office based
- Located in Brighton

**Purpose of the Job as Housing Officer**
- To act as the first point of contact for customers and external agencies who need information on accommodation options.
- Allocating to temporary accommodation and supported housing.
- To liaise and negotiate with social landlords and other accommodation providers regarding available accommodation.

**Principal Accountabilities**
- To assess housing needs, and consider available solutions based on information provided by applicants and third parties.
- To provide advice and information to customers, external agencies on accommodation options.
- To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure.
- To work face to face with customers in the community.
- Carry out inspections of accommodation.
- Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems.
- Maintain a working knowledge of legal frameworks (Housing Act 1996).
- Identify when to refer to other specialist teams for casework intervention and/ or refer to non statutory services.

**Essential experience needed for the Housing Officer role**
- Housing knowledge & Legislation
- Customer service experience

Tate is acting as an Employment Business in relation to this vacancy.


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