![Ashford & St. Peter's Hospitals NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Team Leader, General Surgery
3 months ago
Leadership or managerial Effectively manage the clinical office, administration, and clinic functions to agreed Standard Operating Procedures and Key Performance Indicators, and in line with the Trust Values, Policies and Procedures. Line manage the clinical office staff including appraisals, monitoring, and managing sickness, capability, disciplinary and mandatory training in line with Trust policies and procedures. Ensure clinics are not overbooked and necessary clinics are covered during times of annual leave/sickness. Deputising for the assistant service manager during periods of leave only for appropriate/specific tasks and as agreed.
Information and reporting Attend monthly Chief Executive Team Brief and cascade to clinical office team and junior medical staff. Facilitating regular team meetings with clinical office team. Escalate any operational or capacity issues to Assistant Service Manager to ensure compliance with Trust targets and quality of patient care. Assist in investigating PALS and Complaints that are relevant to the clinics and respond as required.
In liaison with the medical lead, compile and communicate all doctors duty rotas to ensure effective use of resources. Ensure gaps in the rota are covered appropriately. Technology or system support Train clinical office staff in all duties required including Cerner, eRS, and any other relevant system. Add shifts to rotageek for agreed additional clinics and other clinical activity.
Be conversant with Cerner, ICE, RTT Luna or any other system relevant to your role. Must have working knowledge of these systems for in putting and extracting relevant data. Undertake all mandatory training as required by the Trust. Service improvement Support the Assistant Service Manager to ensure clinic capacity is maintained to prevent 18-week breaches and request additional clinics as necessary, liaising directly with the Consultants, Doctors and Sister, to arrange availability of sta General responsibilities To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Lead change and the continuous improvement of administrative services within the Trust. Participate in the recruitment and selection and interview process for new members of administration staff as required and ensure Trust training undertaken.
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Team Leader, General Surgery
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