Hotel Team Leader
3 months ago
**Hotel Team Leader**
THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom
**Hotel Team Leader**
Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:
- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more
**We are recruiting for a Full Time, fully flexible position.**
No previous experience required, Just enthusiasm and eagerness to learn
Show us you’ re guest obsessed by being positive and helpful to ensure our guests have an awesome day.
**What will I do?**
Checking guests in and out of the hotel
Providing guests with information they need throughout their stay
Liaising with House Keeping regarding room allocations, status and special requirements, such as birthday celebrations or accessible room readiness
Effectively dealing with any guest feedback or minor issues
Show integrity and responsibility when handling guest property and follow procedure regarding guest safety deposit boxes
Have experience of Opera or similar system will be beneficial, but not essential as full training will be given.
Applicants must be over 18 dur to the nature of the role.
Organised
Good customer service skills
**Details**:
**Location**: Thorpe Park Resort, KT16 8PN
**Hours**: Full Time, 5 days per week
**Pay**: £10.76 (Per hour)
**Everyone Matters at Merlin.**:
- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._
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