Guest Excellence Team Leader

Roles & Responsibilities: We’re on the lookout for Guest Excellence Advisors to join the team at our central Midway Customer Call Centre based in Chertsey, Surrey. Although this role is not a remote role, depending on if you work full or part-time, we can offer you days working from home after your probationary period! **Please be aware that this role is...

What you'll bring to the team: Are you looking for a Team Leader job that’s full of FUN? Working here feels pretty outstanding and our guest experience team are fizzing with fun and a vital ingredient in the guest experience! **Please be aware that this role is not part of Thorpe Park Resort and is based in a call centre next door to the theme...

**Hotel Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Hotel Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to...

**Admissions Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Admissions Team Leader - Seasonal** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...

Roles & Responsibilities: **Front of House Team Leader** **Details**: **Location**:Thorpe Park, KT16 8PN **What will I do?** Our awesome Front of House department are the first team to welcome our guests onto the Park each day, therefore are expected to be role models on delivering exceptional guest interactions - Driving exceptional guest experience and...

**Admissions Seasonal Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Admissions Team Leader (Full Time & Part Time)** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail...

What you'll bring to the team: **What will I do?** Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be: - This role is Front of House, working face to face with guests. - Involves assisting guests with accessibility queries and...

Roles & Responsibilities: **Contact Centre Team Leader** **Details**: **Location**:Thorpe Park, KT16 8PN A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In...

**Admissions, Fastrack & VIP Seasonal Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Admissions & FAVE Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail...

Roles & Responsibilities: **Site Presentations Team Leader** **Details**: **Location**:Thorpe Park, KT16 8PN **What will I do?** - Manage the department on a day to day basis - Acting as an exemplary role model and demonstrating a professional and consistent management style - Ensure that all employees go over and above to ensure that the resort is kept to...

**Hotel Shift Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Hotel Shift Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to...

What you'll bring to the team: In this role you will be a part of the team which plays a pivotal role in delivering a safe and fun experience for millions of guests on THORPE PARK Resorts world class attractions. You will play a part in supervising and training the team that work on our family friendly rides such as Flying Fish, all the way up to our 205ft...

Job Title: Culinary Team LeaderWe are seeking a skilled and ambitious Culinary Team Leader to join our dynamic team in the market-leading food service company in the UK.The ideal candidate will be responsible for working in a passionate and hard-working kitchen brigade to create an outstanding culinary experience for our customers.This is an exciting...

We are looking for a passionate and dedicated individual to fill the role of Resort Excellence Lead at Thorpe Park Resort.This position requires the ability to lead, motivate, and develop Duty Managers & Hosts to maintain the highest possible standard of guest experience and service.The ideal candidate will have previous experience of handling complex guest...

**Your hospitality journey starts here** We are currently looking for several Team Leaders to join our talented Food & Beverage team at Thorpe Park Resort working across our wide range of Food and Beverage outlets. This is an exciting opportunity to be part of a high energy and fun team who delivers excellent service each day to all our guests. We have...

What you'll bring to the team: **What will I do?** - Effectively run the Hotel Operation as the department duty manager for your shift - Deal with the guest feedback on the day and via other guest communication channels - Support the Hotel Operations Assistant Manager in People Managing the hotel front of house team by having a number of direct reports -...

A successful operation with sites in the UK and Europe is looking for an Italian or Dutch Speaking Customer Service Representative. Reporting into the Customer Services Team Leader, you will provide a courteous, professional, efficient, and reliable first point of contact service.  This role comes with a salary up to £30,000 per annum, along with a...

**Your hospitality journey starts here** We are currently looking for Team Leaders to join our talented Food & Beverage team at Thorpe Park Resort working across our wide range of Food and Beverage outlets. This is an exciting opportunity to be part of a high energy and fun team who delivers excellent service each day to all our guests. We are looking for...

**Thorpe Park** is recruiting **Food & Beverage Team Leaders!** We are currently looking for Team Leaders to join our talented Food & Beverage team working across our wide range of Food and Beverage outlets within the theme park. This is an exciting opportunity to be part of a high energy and fun team that strives to deliver outstanding service to our...

A successful operation with sites in the UK and Europe is looking for an Italian or Dutch Speaking Customer Service Representative. Reporting into the Customer Services Team Leader, you will provide a courteous, professional, efficient, and reliable first point of contact service.  This role comes with a salary up to £30,000 per annum, along with a...