Guest Excellence Team Leader

Guest Services Team Leader - Chertsey, SurreyCompany: In our magical attractions and resorts, we welcome guests from all over the world every day.Description: Are you ready to lead a team in creating unforgettable experiences for our guests? If so, we have the perfect role for you in Chertsey, Surrey.Support and lead the team to ensure memorable guest...

Roles & Responsibilities: We’re on the lookout for Guest Excellence Advisors to join the team at our central Midway Customer Call Centre based in Chertsey, Surrey. Although this role is not a remote role, depending on if you work full or part-time, we can offer you days working from home after your probationary period! **Please be aware that this role is...

Roles & Responsibilities: **What will I do?** - Supporting and leading the team in creating memorable experiences for our guests and dealing with on the day feedback. - You will be overseeing the Guest Experience operation - Deal with escalated guest feedback and enquires on the day - Assisting guests with accessibility enquiries - Monitor our resort KPI’s...

Roles & Responsibilities: **What will I do?** - Supporting and leading the team in creating memorable experiences for our guests and dealing with on the day feedback. - You will be overseeing the Guest Experience operation - Deal with escalated guest feedback and enquires on the day - Assisting guests with accessibility enquiries - Monitor our resort KPI’s...

Guest Services Team Leader - Chertsey, SurreyJob Type: Full Time - Seasonal (Fixed End Date)Roles & ResponsibilitiesWhat will I do? Supporting and leading the team in creating memorable experiences for our guests and dealing with on the day feedback.You will be overseeing the Guest Experience operationDeal with escalated guest feedback and enquires on the...

Guest Services Team Leader - Chertsey, SurreyJob Type: Full Time - Seasonal (Fixed End Date)Roles & ResponsibilitiesWhat will I do? Supporting and leading the team in creating memorable experiences for our guests and dealing with on the day feedback.You will be overseeing the Guest Experience operationDeal with escalated guest feedback and enquires on the...

Guest Services Team Leader - Chertsey, SurreyJob Type: Full Time - Seasonal (Fixed End Date)Roles & ResponsibilitiesWhat will I do? Supporting and leading the team in creating memorable experiences for our guests and dealing with on the day feedback.You will be overseeing the Guest Experience operationDeal with escalated guest feedback and enquires on the...

Guest Services Team Leader - Chertsey, SurreyJob Type: Full Time - Seasonal (Fixed End Date)Roles & ResponsibilitiesWhat will I do? Supporting and leading the team in creating memorable experiences for our guests and dealing with on the day feedback.You will be overseeing the Guest Experience operationDeal with escalated guest feedback and enquires on the...

What you'll bring to the team: Are you looking for a Team Leader job that’s full of FUN? Working here feels pretty outstanding and our guest experience team are fizzing with fun and a vital ingredient in the guest experience! **Please be aware that this role is not part of Thorpe Park Resort and is based in a call centre next door to the theme...

**Rides Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom We are currently recruiting for Seasonal Rides & Attractions Team Leaders for our 2023 season at THORPE PARK Resort! - Commercial experience of working in an attractions department operating amusement device. - Clear understanding of Health and Safety...

**Hotel Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Hotel Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to...

**Admissions Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Admissions Team Leader - Seasonal** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...

Roles & Responsibilities: **Front of House Team Leader** **Details**: **Location**:Thorpe Park, KT16 8PN **What will I do?** Our awesome Front of House department are the first team to welcome our guests onto the Park each day, therefore are expected to be role models on delivering exceptional guest interactions - Driving exceptional guest experience and...

Roles & Responsibilities:Front of House Team LeaderDetails:Location:Thorpe Park, KT16 8PNWhat will I do?Our awesome Front of House department are the first team to welcome our guests onto the Park each day, therefore are expected to be role models on delivering exceptional guest interactions Driving exceptional guest experience and customer service within...

**Entertainments Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Entertainments Team Leader** *** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...

Roles & Responsibilities: **Contact Centre Team Leader** **Details**: **Location**:Thorpe Park, KT16 8PN A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In...

**Retail & Fastrack Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Retail & Fastrack Seasonal Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...

**Vibes Bar & Restaurant Team Leader**: - Join the Fun and Unlock Your Potential! Are you ready for an incredible adventure in the exciting world of hospitality? We're looking for several energetic individuals who have a passion for food, drinks, and making people happy. Leadership experience is a bonus, but what matters most is your background in the...

**Cleaning Team Leader - Seasonal** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Site Presentations Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...

**Cleaning Team Leader - Seasonal** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Site Presentations Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...