Customer Service Advisor
6 months ago
**Customer Service Advisor**:
**Responsibilities of the Customer Service Advisor**:
- Responding to customer queries, both internal and external.
- Coordinating engineers' diaries, sending them details of customers' issues.
- Supporting and completing administrative tasks where necessary.
- Escalating customer queries where necessary, following company policies and legislation.
**To be considered for the role of Customer Service Advisor, you will require**:
- Notable customer service experience.
- An excellent telephone manner.
- The ability to efficiently respond to queries, seeing them through to resolution.
- The ability to work in a fast-paced environment.
- The ability to prioritise tasks and manage workload.
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £89.00 per day
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (required)
Ability to Relocate:
- Prescot: Relocate before starting work (preferred)
Work Location: Hybrid remote in Prescot
Reference ID: MF1207
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