Customer Service Advisor
2 days ago
**Customer Service Advisor - FRENCH SPEAKERS**:
£25,000 - £25,000 per year
per year
WN6
Permanent
**Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities employer and welcome applicants from all backgrounds.**
What's in it for me?
My client are a market leader in their field and are currently on the look-out for a French Speaking Advisor to join their team on a full time permanent basis.
As a French Speaking Advisor you will be pivotal to the communication of international customers and maintaining great relationships with them.
- On-site parking & canteen
- Flexible working options available
- Sociable working hours
- Working for a global business
- Salary up to £25,000 DOE & number of languages spoken
Day to Day Duties
As a French Speaking Advisor your day to day duties will include;
- Liaising with international customers of the business
- Processing orders
- Liaising with internal departments to ensure OTIF
- Communication any delays or issues with the customer
- Ensuring smooth process from enquiry to dispatch
- Make decisions on the best route when problems arise with orders and communicate to customer
- Having a proactive approach to dealing with orders
Essential Skills
- Fluent in English and French both spoken and written
- Customer service experience
- Excellent communicator
- Decision maker
Desirable Experience
- Used Order processing systems
- Advanced Excel skills
- Available imminently
- Proficiency in German language
What training is provided?
Internal Systems and Procedural Training will be provided
Contact
Phone:
01925 234 994
**Sound up your street?**:
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