Customer Service Advisor

7 months ago


Wigan, United Kingdom Product Care Group Full time

**Do you have previous experience in a Customer Service role?**

**Would you like to be part of a team that supports each other and celebrates success?**

**If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you**

**Product Care** are specialists in delivery, inventory management and white-glove servicing of large household electrical appliances. Were looking for an enthusiastic individual to join our Customer Engagement team based in **Hindley Green, Wigan** to provide product, service and sales support to customers.

**Whats in it for you?**

Our Customer Service Advisor opportunity is offered on a on a full time, permanent basis working 35 hours per week; Monday Friday 9am 5pm. You will receive a competitive salary of £22,000 per annum plus excellent company benefits including;
- 33 days annual leave per year (including bank holidays) plus an extra day off for your birthday
- Hybrid working (2 days per week office based in Hindley Green, Wigan)
- Contributory Pension scheme
- Employee discounts off electrical appliances
- Cash health care plan
- Enhanced Maternity/Paternity leave
- Life Cover (Death in Service Payments)

**As our Customer Service Advisor you will be required to;**
- Be the first point of contact for customers, dealing with queries and complaints
- Utilise relevant systems, databases and documents for managing customer contacts and accurately and completely recording returns / swap out / stock information
- Ensure customer queries are dealt with in a timely manner
- Follow the data protection procedure to confirm customer details when taking in or out bound calls
- Participate in the product training programmes to enhance product knowledge and skills
- Support Route Planning Team on various projects/tasks as directed
- Contribute to the financial accountability of the department
- Provide administrative support to the Customer Service Department

**Our ideal Customer Service Advisor will have the following skills and experience;**
- Experience in a similar role is essential
- 5 GCSEs A-C (including English and Maths)
- Computer literate able to use all MS packages
- Excellent oral and written communication skills
- Able to multi-task and have good problem-solving skills
- Good administration and organisation skills

For Hybrid working, IT equipment will be provided however you must have your own internet connection.

If you would like to join our team as our **Customer Service Advisor** then dont delay, click **Apply** today to be considered for this opportunity



  • Wigan, United Kingdom Forrest Recruitment Full time

    Customer Service Advisor Ashton-in-Makerfield - Permanent £25,500 per annumAn exciting opportunity has arisen to join our growing Manufacturing client, they are seeking an experience Customer Service Advisor to join their friendly but busy team in Ashton. You will be the first point of contact for their customers and your duties will include:Taking calls...


  • Wigan, United Kingdom Forrest Recruitment Full time

    Customer Service Advisor Ashton-in-Makerfield - Permanent £25,500 per annumAn exciting opportunity has arisen to join our growing Manufacturing client, they are seeking an experience Customer Service Advisor to join their friendly but busy team in Ashton. You will be the first point of contact for their customers and your duties will include:Taking calls...


  • Wigan, United Kingdom People Solutions Full time

    **Customer Service Advisor - FRENCH SPEAKERS**: £25,000 - £25,000 per year per year WN6 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We...


  • Wigan, United Kingdom Search Consultancy Full time

    **Technical Customer Service Advisor - £22,000 to £24,000 + bonuses - Monday to Friday - Wigan - Immediate Starts!** **Role**:Technical Customer Service Advisor **Location**:Wigan (WN6) **Salary**: £22,000 - £24,000 + two Bonuses throughout the year! **Hours**:Monday to Friday - standard office hours **Benefits of Technical Customer Service...


  • Wigan, United Kingdom Forrest Recruitment Careers Full time

    Customer Service Advisor Ashton-in-Makerfield - Permanent £25,500 per annumAn exciting opportunity has arisen to join our growing Manufacturing client, they are seeking an experience Customer Service Advisor to join their friendly but busy team in Ashton. You will be the first point of contact for their customers and your duties will include:Taking calls...


  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...


  • Wigan, United Kingdom EQ Recruit Full time

    We have a vacancy for a Customer Service Advisor at our client’s busy car showroom in Wigan. Motor trade is experience is not a requirement as full training and personal development will be provided. On offer is a basic salary of £18,000 with performance related bonusses to an OTE of £25000. The role is to provide assistance to the front desk service...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Based in Wigan** **Do you like working in a large diverse team? Are you happy to multi task and provide a service with a smile?** **Are you always looking to provide the best solution for the customer and take satisfaction from providing great customer service?** Full time (40 hours) £10.44 Per...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Wigan - £21,715.20 per annum - Full-Time (40 hours per week)** We are looking for a **Customer Services Adviser **who will be the face of our business, ** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Wigan - £21,673.60 per annum - Full-Time (40 hours per week)** - We are looking for a - **Customer Services Adviser **who will be the face of our business, - ** bringing outstanding customer service** - You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - WiganFull-Time (40 hours per week) - **£21,715.20** per annum** We are looking for a **Customer Services Adviser **who will be the face of our business,** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of...


  • Wigan, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Services Advisor upto £12.53 per hour Hindley **Your new company** Our client is a large manufacturing company with sites across the UK, one of those being based in Hindley near Wigan. Due to holidays, sickness and seasonal demand they are looking for someone to cover in their Customer Services team on an ongoing basis - minimum3 months. **Your new...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service advisor : Location - Wigan - Hours per week Salary: £**23,795.20** per annum.** We are looking for a **Customer Services Adviser **who will be the face of our business, **bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most...

  • Service Advisor

    1 week ago


    Wigan, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor - Part-Time 18 hours per week** **Evans Halshaw Vauxhall Wigan** **Competitive Basic Salary with Excellent Company Benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw Vauxhall Wigan? As one of the UK’s leading volume automotive retailers, we’re dedicated to providing...

  • Service Advisor

    7 months ago


    Wigan, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Wigan, Greater Manchester Upto £32,000 OTE/annum DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Wigan **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to work to deadlines and handle...


  • Wigan, United Kingdom Saica Group Full time

    **Apprentice Customer Services Advisor** **Location**: Warrington Road, Wigan, WN3 6XD. **Salary**: £18,171.30 basic per annum on appointment. £19,216.30 after 12 months. **Contract**: Full time, 12-month apprenticeship with potential to become a permanent role. Saica have been around for over 70 years and is a family-owned business. It is a market...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Wigan - £21,172 per annum - Full-Time (39 hours per week)** We are looking for a **Customer Services Adviser **who will be the face of our business, ** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all,...


  • Wigan, United Kingdom Search Consultancy Full time

    **German Speaking Customer Service Advisor** - **Location**:Wigan - **Salary**: Up to £28,000 - **Working hours**:Monday - Friday, 9am - 5pm - **Contract**:Permanent, Full time The basic salary for the role is up to £24,000 dependant on experience with an additional £4000 guaranteed shift allowance. **The main duties of the German Speaking Customer...


  • Wigan, United Kingdom Calisen Metering Full time

    We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an...