Customer Service Delivery Advisor

5 months ago


Wigan, United Kingdom Product Care Group Full time

**Do you have previous experience in a Customer Service role?**

**Would you like to be part of a team that supports each other and celebrates success?**

**If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you**

**Product Care Group** are specialists in delivery, inventory management and white-glove servicing of large household electrical appliances. Were looking for an enthusiastic individual to join our Customer Engagement team based in **Hindley Green, Wigan** to provide product, service and sales support to customers.

**Whats in it for you?**

Our Customer Service Delivery Advisor opportunity (internally known as Delivery Experience Advisor) is offered on a on a full time, permanent basis working 35 hours per week Monday - Friday 9am-5pm. You will receive a competitive salary of £22,000 per annum plus excellent company benefits including;
- 33 days annual leave per year including bank holidays
- Hybrid working
- Contributory Pension scheme
- Employee discounts on electrical products
- Cash health care plan
- Enhanced Maternity/Paternity leave
- Cycle to work scheme
- Day off for your birthday
- Life Cover (Death in Service Payments)

**As our Customer Service Delivery Advisor you will be required to;**
- Manage Delivery Booking System to locate new orders and begin to contact customers to book the delivery date.
- Be the first point of contact for customers wishing to book or reschedule a delivery and ensure customer queries are dealt with in a timely manner
- Be able to recognise situations of conflict during customer contacts and resolve conflicts through conflict resolution techniques
- Carry out follow-up calls as requested, checking engineering jobs have been completed to the customers satisfaction
- Support Route Planning Team on various projects/tasks as directed

**Our ideal Customer Service Delivery Advisor will have the following skills and experience;**
- Experience in a similar role is essential
- 5 GCSEs A-C or equivalent (including English and Maths)
- Computer literate able to use all MS packages
- Excellent oral and written communication skills
- Able to multi-task and have good problem-solving skills
- Good administration and organisation skills

For Hybrid working, equipment will be provided however you must have your own internet connection.

If you would like to join our team as our **Customer Service Delivery Advisor **then dont delay, click **Apply** today to be considered for this opportunity



  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you!** **Product Care** are specialists in delivery, inventory...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor** **On -Street Notice Processing/CCTV - Wigan - £23,795.20 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Based in Wigan** **Do you like working in a large diverse team? Are you happy to multi task and provide a service with a smile?** **Are you always looking to provide the best solution for the customer and take satisfaction from providing great customer service?** Full time (40 hours) £10.44 Per...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...


  • Wigan, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...


  • Wigan, United Kingdom NHS Professionals Full time

    About The Role **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Wigan - £21,715.20 per annum - Full-Time (40 hours per week)** We are looking for a **Customer Services Adviser **who will be the face of our business, ** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Wigan - £21,673.60 per annum - Full-Time (40 hours per week)** - We are looking for a - **Customer Services Adviser **who will be the face of our business, - ** bringing outstanding customer service** - You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - WiganFull-Time (40 hours per week) - **£21,715.20** per annum** We are looking for a **Customer Services Adviser **who will be the face of our business,** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service advisor : Location - Wigan - Hours per week Salary: £**23,795.20** per annum.** We are looking for a **Customer Services Adviser **who will be the face of our business, **bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most...


  • Wigan, Wigan, United Kingdom Wigan Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Be Well team as a Customer Service Advisor. As a key member of our team, you will play a vital role in supporting the health and wellbeing of our residents across the Wigan Borough.Key ResponsibilitiesProvide exceptional customer service to residents, responding to a...


  • Wigan, Wigan, United Kingdom Wigan Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Be Well team as a Customer Service Advisor. As a key member of our team, you will play a vital role in supporting the health and wellbeing of our residents across the Wigan Borough.Key ResponsibilitiesProvide exceptional customer service to residents, responding to a...


  • Wigan, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor (Wigan) Client AdvisorWIGAN, LANCASHIRE, United Kingdom Sales And Customer Service Advisor Wigan Hours: 22 | Mon-Thur (10am - 4pm). Salary: £13,728 p.a. + Variable commission scheme A Career to Be Proud Of We are looking for a Sales and Customer Service Advisor to join our high street branch...

  • Service Advisor

    4 months ago


    Wigan, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Wigan, Greater Manchester Upto £32,000 OTE/annum DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Wigan **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to work to deadlines and handle...

  • Service Advisor

    4 months ago


    Wigan, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Wigan Vauxhall** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...


  • Wigan, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor Wigan Hours: | Mon-Thur (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Wigan. You will be working on the reception desk managing the diary for the Audiologist, making calls to...


  • Wigan, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - Wigan - £21,172 per annum - Full-Time (39 hours per week)** We are looking for a **Customer Services Adviser **who will be the face of our business, ** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all,...


  • Wigan, United Kingdom Calisen Metering Full time

    We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an...


  • Wigan, United Kingdom Apcoa Parking Full time

    Customer Service advisor : Location - Wigan - 3 days; 39 Hours per week - Salary: £23,028.27 per annum.  Shift Pattern : Working 3 days out of 7 - Inclusive of weekends, 1-2 times per month.  3 x 12 hour shifts, have 3 days off and this will repeat. (Will not be 3 set days) Working hours between 8AM - 8PM ...

  • Senior Service Advisor

    5 months ago


    Wigan, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Vauxhall Wigan** **Salary of £25,942 with £6,00 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...