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Front Office Porter

2 months ago

London, United Kingdom Cheval Three Quays Full time

**Job Ref**:CHE1629

**Branch**:Cheval Three Quays

**Location**:Cheval Three Quays

**Salary/Benefits**:Competitive Salary plus benefits

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:8 hour shifts, 5 shifts over 7 including weekends

**Hours per week**:40

**Posted date**:30/05/2024

**Closing date**:02/07/2024

Cheval Collection are currently recruiting a Porter to join the front office team of our luxury serviced apartments based in Tower Hill.

As porter you will be based in the front of house lobby to ensure that you are available for any guest needs. You will be an important point of contact for our guests from their arrival to their departure and all in between. You will be answering questions about the residence or the local area, showing the guests to their apartments, delivering luggage and parcels, organising transportation and assisting the concierge team wherever possible. You will work as part of the front office team to ensure that our guests are receiving an excellent guest experience from start to finish.

**When it comes to work if you**
- Have a friendly, professional and warm manner
- Can build excellent relationships with guests and anticipate needs
- Have a good command of English (to communicate with our guests and fellow colleagues)
- Take pride in what you do

**In return we can offer you..**
- Competitive salary
- Annual Bonus
- 30 days annual leave (increasing with service, including public holidays)
- Life Assurance
- Season Ticket Loan
- Tuition funded support
- Apprenticeship scheme
- Contribution to personal pension (after 3 months)
- And many more benefits

**Helpful to know
- **

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.

Cheval Three Quays is a luxury all-apartment Residence available to book for any length of stay, from one night, to one year or more. Whether you’re visiting London for business or pleasure, the Residence is superbly located next to the Tower of London, Tower Bridge and London’s financial district.

In line with its proximity to the River Thames, Cheval Three Quays has been designed with the tranquil theme of water throughout. You’ll notice this, as well as the fabulous hospitality, as soon as you step into the main lobby.