Hotel Luggage-porter with Hotel-front Desk Skills

6 months ago

London, United Kingdom The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel Full time

**Hotel Luggage-Porter with Hotel-Front desk Skills - A combined role (£11.50/ hour)**:

- **Hotels: The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel**:

- **Address: 51 Gloucester Terrace London W2 3DQ**

**Position**: Immediate start - Reports to Manager
- **Job Objective**:"Hotel Luggage Porter with Hotel Front Desk Skills" is a combined role that involves multitasking. The pay for this position is £11.50 per hour. Main objective of this role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all our guests, with the key aim of retaining and attracting new customers.

**Requirements**:You should:

- have proof of right to work in the UK, able to converse in English and basic knowledge of Microsoft Word, Excel, Outlook will be helpful
- Be flexible for early and late shifts

**Main responsibilities**

**Lobby area responsibilities as a Luggage Porter / Front desk etc**:

- Hotel Luggage-Porter with Hotel-Front desk Skills - A combined role (£11.50/ hour) is responsible for **carrying the luggage, cleaning and vacuuming the banquet rooms and public restrooms, vacuuming and dusting the hotel corridor, hallways, lobbies, and elevator lobbies, and trash removal**. They also **greet guests during arrival and departure, retrieve guests' luggage, escort guests, describe room facilities, verify luggage, and ensure the lobby area is in order and clean**. Other responsibilities may include carrying and labelling guests’ luggage, sweeping and mopping floors, vacuuming carpets, directing guests to the reception area or the appropriate office/room, arranging taxi services upon request, running errands for guests and employees, fixing minor technical issues, reporting damages, calling technicians, and monitoring repairs.

**While as a Front desk or Bar Person Responsibilities**:

- Providing customer services to the guests and assisting the hotel guests and management and other departments.
- **As a** **Bar Staff** usually performs many of the following tasks:

- **Serving** drinks and food
- **Washing** dishes and glasses
- **Entertaining** and talking with customers
- **Stocking** drinks, glasses, etc

**Preferences**: A background in hospitality industry, Bar Service and customer service will be preferred for the role.

**Training**: Full basic-training will be provided to meet the requirements of role.

**====================================**
- **Contact**:Waqar Ahmad
- **Reference**:Indeed/ Hotel Luggage-Porter with Hotel-Front desk Skills - WHP

**Salary**: From £11.50 per hour

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: Indeed/Porter and Bar Service - WHP

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