Quote & Onboarding Administrator

6 months ago

Manchester, United Kingdom BES Group Full time

**The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts cover an extensive range of engineering services.**

We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed, which means we have the flexibility and support to move quickly and grow faster than any other company in our industry. We’re innovative and forward thinking and have the awards to prove it, but most of all we’re focused on helping make sure our customers leave nothing to chance.

Our head office is based in central Manchester and is the home to many of our central functions. Due to continued growth, we are delighted to be recruiting for an **Quote & Onboarding Administrator** **to join our brilliant Customer & Operations team.

**What will I be doing?**

As a Quote & Onboarding Administrator, you will be responsible for accurate and timely administration of new business quotes and new policies through our CRM system. You will take responsibility for ensuring that information entered is detailed and accurate, providing enough clarity to ensure that our clients requirements are understood by the rest of the business.

You will use your fantastic relationship building skills to build rapport with stakeholders including internal sales, planning teams and external parties. You will also work with our sales team and brokers to seek clarity when information is not available or is unclear and you will take responsibility for achieving a successful conclusion on each case.

As you grow in the role you may take ownership of smaller contracts, conducting key conversations with our customers and brokers directly whilst answering queries and raising questions in relation to the contracts. You may also support our wider business with the on-boarding of large clients to our CRM system, ensuring they have a smooth transition.

**What makes BES Group a great place to work?**

We genuinely care. It’s basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything.

If you join us, you will get the below and, so much more:

- Salary starting from £20,000 - £22,000 (depending on experience)
- Discretionary annual company bonus and yearly salary review
- Up to 10% pension
- A flexible working approach, the role will be in Manchester city centre with some home based working available (you must have suitable Wi-Fi, and provide your own office set up for days spent working from home)
- 25 days leave per year plus bank holidays (and an extra day off on your birthday to celebrate you)
- Option to buy and sell extra holidays
- Development opportunities across the business
- 2+ weeks training with our Quality Control Team learning about our business, systems and processes
- A fun and supportive team
- Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts
- The support of a superb employee assistance programme
- Opportunities to attend volunteer days
- Company contribution to charity fundraising you participate in; we want to support charities you are passionate about
- Employee Suggestion programme; because we value input from everyone in the BES Group

**What experience do I need?**

Our team consists of the best Quote & Onboarding Administrators, we should know, we trained them You don’t need heaps of experience, just the right attitude, aptitude and appetite for what we do.

You will offer:

- Strong communication skills, with the ability to persuade and influence key stakeholders
- Great attention to detail - demonstrated through accurate and timely data entry
- Experience of working with internal and external customers
- Experience adding data onto computer systems, ideally CRM
- Previous experience using Microsoft Excel (desirable)
- Excellent time management skills
- Strong organisation skills and the ability to prioritise work

We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change

**BES Group, Your Safety, Our Focus.

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