Police Community Support Officer

2 weeks ago

Ipswich, United Kingdom Suffolk Constabulary Full time

**PCSO**

Closing Date: Friday 17 November 2023

Work Type: Full Time (37 hours) - Temporary to 31 March 2025

**Salary**: £28,302 - £31,755 per annum plus weekend working allowance

Department: Suffolk County Policing Command

Location: Ipswich Central

**Activities and Responsibilities of the Post**

Principle Purpose of the role

Have you ever considered working as a Police Community Support Officer? If so, we have some exciting opportunities available working in Ipswich.

Suffolk Constabulary is looking for Police Community Support Officers (PCSOs) to join the Ipswich Central Safer Neighbourhood Team (SNT) as part of an exciting partnership with Ipswich Borough Council.

These new roles will provide additional dedicated visibility, deterrence and community engagement within the heart of Ipswich, working closely with the local SNT.

PCSOs contribute to a problem solving approach to tackling issues in neighbourhoods, by focusing on reducing crime and disorder in public places and helping to manage demand on policing services, as well as being accessible to communities and working with Partner agencies.

The successful applicant will be able to work in diverse communities, be a good communicator and be able to make difficult decisions under pressure and remain calm in confrontational situations.

You must be physically fit and in order to undertake the training and be able to perform extended foot/cycle patrol duties, often on your own, in all weather. This is to be able to provide public reassurance through high visibility patrols.

Main Activities of the Role
- Responsible for the operational delivery of community based and partnership collaborated work.
- Provide visible liaison and support to partners, working to break down community barriers and improve relationships particularly with vulnerable communities.
- Working with internal and external partners to identify and address community concerns and safeguarding issues linked to threat harm and risk including those causing high demand on policing within area of business.
- Develop a structured response plan utilising a problem solving approach to ensure partner agencies are actively involved in reducing both risk of harm from crime and repeat demand on services.
- Enhance public reassurance through the provision of a high visibility presence including attendance at relevant partner meetings as required.
- Work proactively with the SNT and key stakeholders to support colleagues with best practice and making suggestions for change as a dedicated contact across associated area of business.
- Participate in the preparation and facilitation of recruitment and training events where applicable.
- Obtain and compile simple statement/case files.
- Maintain organisational professional standards and adhere to the Police Staff Standards of Professional Behaviour.
- Any other duties commensurate with the role and grade as may reasonably be requested by line management.

Person Specification

It is essential that applicants meet the following criteria:

- Excellent verbal and written communication skills with the ability to communicate effectively with a wide range of different audiences both internally and externally whilst building and maintaining effective partner relationships
- Demonstrate effective early intervention and problem-solving skills
- Proven ability of working independently and collaboratively as part of a team including partnership and community
- Evidence of using own initiative to meet deadlines with a high level of flexibility, integrity and motivation
- Good keyboard skills with a working knowledge of Microsoft Office Suite and internet-based systems
- Ability to travel within Suffolk as required.
- Ability to work flexibly on a shift pattern which may include weekends and bank holidays
- Ability to undertake the physical demands of the role including walking patrols and undertake low risk Personal Safety Training
- Full driving licence with the ability to drive force vehicles as required

It is desirable that applicants meet the following criteria:

- Previous experience working with the public

PCSOs work 37 hours per week on a shift pattern between 08:00 and 18:00 Monday to Sunday. Appropriate allowances are paid for working outside core hours. Payment of these working allowances will commence once the initial training period has been completed and the relevant shift pattern is adopted for the role. This post is offered on a fixed term basis, with the potential for further extension on agreement of Suffolk Constabulary and the Sponsor (Ipswich Borough Council).

Previous applicants need not apply.

Special conditions / Points to note

The purpose of this job description is to indicate the general level of the duties and responsibility of the role, the duties may from time to time vary without changing the general character of the role or the levels of responsibilities
- Whilst the role is normally based at the aforementioned location, you

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