Business Support Officer

2 weeks ago


Ipswich, United Kingdom Babergh District Council and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils - Great Wenham, CO7 6PS**:

- **£29,269 - £33,945 per annum (pro rata for part time)**:

- **Full Time, 37 hours per week**:

- **Fixed Term Contract or Secondment Opportunity for 12 months**

Full-time, part-time and job share opportunities will be considered

Babergh and Mid-Suffolk District Councils are going through an exciting period of change, with the **creation of a** **new Compliance Team** within our **Housing Directorate**.

The Compliance Team will oversee the management and maintenance of the key compliance areas of gas, electrical, asbestos, fire, lifts and water hygiene as well as play a pivotal role in the management of damp and mould.

**What we are looking for**

We are looking for a Compliance Business Support Officer to join our new team in Building Services. You will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

**About the role**

Reporting to the Compliance Business Manager you will deliver a highly effective, customer-centric, and innovative compliance business support function.

You will:

- process compliance data, maintain our asbestos register, and liaise / monitor the day-to-day activities of contractors undertaking compliance-related work to ensure their compliance with servicing schedules, target dates etc.
- assist in the compilation, administration, and monitoring of customer satisfaction data
- be responsible for ensuring complaints relating to the compliance and investment services are responded to, and areas of customer dissatisfaction addressed
- also raise and process work orders / purchase orders, process invoices, including variation requests.

The role is key in ensuring that we meet our statutory and regulatory obligations in respect of compliance and health and safety for our housing and corporate properties.

**About you**

You will:

- Have gained an NVQ level 3 / ONC in administration and/or an equivalent level of knowledge through experience. hold, or be willing to work towards, an IOSH Managing Safely or NEBOSH National General Certificate in Occupational Health and Safety.
-

**About us**

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**Benefits of working for us**
- Great opportunities for learning and development.
- Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program
- Employee Assist Program
- Health Care Options

For more information, visit our Employee Benefits page (suffolkjobsdirect.org) and view '**The best things about working for Babergh and Mid Suffolk District Councils (youtube)**' **to find out what our employees say about working for us.

**Our ways of working**

Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote-based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

**To apply**:
Closing date: 5pm, 06 December 2023

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.



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