Housing Solutions Accommodation Officer

3 weeks ago

Ipswich, United Kingdom Babergh District Council and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils - Ipswich IP1 2BX**:

- **£32,020 - £37,261 **per annum (pro rata for part time)**:

- **Full Time, 37 hours per week**:

- **Fixed Term Contract or Secondment Opportunity for 2 years**

**Full time, part time and job share opportunities will be considered.**

**What we are looking for**

We are looking for a** Housing Solutions Accommodation Officer **to join our **Temporary Accommodations Team**. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

**About the role**

You will work alongside our Temporary Accommodations Team with a responsibility to support vulnerable people to prevent and relieve homelessness in our temporary accommodation and to support them to move on to more suitable accommodation.

**Key Responsibilities**:

- To accurately risk assess all applicants prior to moving into temporary accommodation and to ensure any mitigations are put into place to reduce risks.
- To issue s193 Housing Act letters to residents moving into temporary accommodation and to ensure Part 6 offers of accommodation are made to all applicants being offered accommodation through Choice Based Lettings.
- Visiting temporary accommodation units weekly to check residents are residing and adhering to their licence conditions.
- The issue of notices and end of duty letters to residents who are in breach of their conditions, carrying out evictions when appropriate.

You will be required to work with people to understand their housing and support needs, as well as managing the properties that they live in.

**About You**

Have you had experience of working with clients with complex needs?

Do you have knowledge of safeguarding and the routes of referral?

Have you had experience of liaising with other statutory and voluntary organisations, including mental health, social services, and police?

Do you have a clear understanding of homelessness, the temporary accommodation journey and the issues facing households who find themselves in a housing crisis?

We are looking for a dedicated professional with a relevant qualification at NVQ or equivalent knowledge gained through experience in the workplace.

You will need to have knowledge of housing law, particularly in relation to the management of licence’s and non-secure tenancies.

Strong communication skills are essential along with the desire to find solutions and the ability to communicate complex information with different audiences in an appropriate manner.

**About us**

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**Benefits**
- Great opportunities for learning and development.
- Suffolk Coaching and Mentoring Partnership.
- Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program.
- Employee Assist Program.
- Health Care Options.

For more information, visit our Employee Benefits page (suffolkjobsdirect.org) and view '**The best things about working for Babergh and Mid Suffolk District Councils (youtube)**' **to find out what our employees say about working for us.

**Our ways of working**

**Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working** (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

**For more information**

If you wish to discuss the hybrid working approach for this role, or for an informal discussion, **please contact Mikaila Hopley-Poole, Temporary Accommodation Team Manager on (01449) 724975.**

**Closing date: 5pm, 28th March 2023.**

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

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