Customer Service Advisor

4 days ago


Leicester, United Kingdom Sytner Group Full time

Customer Service Advisors (Inbound and Outbound)

Jaguar Land Rover Contact Centre have an exciting opportunity for Customer Service Advisors to accompany a brand new venture within the Jaguar Land Rover division.

Situated at our Head office near Fosse Park, Leicester, the Contact Centre team will be responsible for handling numerous customer queries ranging from customers looking to secure a booking for repair work on their vehicles to customers requesting for costson servicing.

You will be responsible for handling each customer query with care and attention to detail as well as being capable of achieving set targets and productivity levels required within a Contact Centre environment.

Previous experience within a Contact Centre environment is **not essential** as full training will be given.

We are looking for someone who is committed to providing excellent customer service to customers with high expectations.

Also, someone who can work well under pressure in a very busy and ever changing environment.

Finally, to assist in making this venture a success you must possess a positive outlook and also hold a solid track record in terms of reliability.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Bespoke Flexible Working Solutions
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- Free onsite parking
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.



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