Data Access and Disclosure Officer

3 weeks ago


Taunton, United Kingdom Somerset NHS Foundation Trust Full time

An exciting opportunity has arisen for a Data Access and Disclosure Officer to join our dedicated team.

We are based on Priorswood Industrial Estate with plenty offree onsite parking.

We are looking for an enthusiastic and organised individual withexcellent admin and communication skillsto be able to work as part of this team.

You will be required to respond to requests in accordance with the UK General Data Protection Regulations and The Access to Health Records Act 1990.

The Data Access and Disclosure Office handle requests for information from the general public, patients, staff and solicitors and other third parties under the Data Protection Act 2018 and Access to Health Records Act 1990. The department receives approximately 2500 data access requests per year.

**The job involves**:

- Working within the Data Access & Disclosure team ensuring the Trust complies with data access requests in a timely manner under the requirements of the relevant data protection legislation and relevant Codes of Practice.
- Providing an efficient and effective administrative service within the team.
- Recording the requests on a database, collating documentation and compiling responses in a timely manner.
- Printing and copying records identified for release as required ensuring screening checks have been completed.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- To be a main point of contact for data access requests
- Logging data access requests on database
- Typing documentation, for example acknowledgement and response letters. Documentation will frequently be of a confidential and sensitive nature and will require concentration and accuracy.
- Identifying records for disclosure - ensuring that relevant redactations are made.
- Working as part of a team providing administrative service within the Data Access and Disclosure Team.
- Answering telephone calls and dealing with them in a polite and efficient manner.
- The post holder will have regular contact with patients, relatives, solicitors, police, court officials who will be making requests for patient records.
- Dealing efficiently and effectively with patient enquiries, resolving them where appropriate or directing them to the appropriate personnel and keeping all parties up to date with the progress of the enquiry.


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