Learner Engagement Officer

3 weeks ago


Birmingham, United Kingdom The Development Manager (TDM) Ltd Full time

**Salary: £24,000 - £27,000 dependant on experience and qualifications + bonus scheme**

**Working hours: 37.5 per week, flexible**

**Location: North Birmingham**

**About Us**

At The Development Manager (TDM) we believe that all people can and should ‘do well by doing good’. We are committed to helping close the tech and digital productivity gap in the West Midlands, responding to local and regional skills needs and increasing the social mobility of the local population through coaching and training. Earlier this year we received Ofsted Outstanding for our quality of education and learning programmes and are proud of our focus on delivering genuinely work-based learning, underpinned by academic rigour.

We have an exciting opportunity for a Learner Engagement Officer (Career Builder Rep) to join our growing organisation and make a positive impact to learners and employers across the West Midlands.

**Core Responsibilities**
- Drive the conversion of prospective learners onto programmes.
- Work collaboratively with the wider team to support the career development of learners.
- Offer high quality information advice and guidance.
- Ensure quality and accuracy in the completion of required documentation, processes and systems.
- Deliver 'Applicant Days' and conduct initial assessment of applicants.
- An individual who has a passion for working with and fostering relationships with employers, stakeholders and learners
- Excellent organisation and attention to detail skills
- A history of converting prospects into sign-ups
- The ability to deliver against TDM values and communicate with individuals from various backgrounds
- The ability to adapt to changing legislation, multi-task and use a variety of systems as required
- Due to the nature of this role a full, clean driving licence and access to a vehicle is necessary
- Having a background in the careers development, employability, recruitment or apprenticeship sector is advantageous but not essential.

**Benefits**
- Bonus scheme attached to KPIs
- Working from home/hybrid and flexible working
- 24 days holiday per year + bank holidays (with the option to buy more)
- An individual learning plan to help assist you toward your developmental and career goals
- Pension scheme increasing with years of service
- “TDM are committed to safeguard and promote the welfare of all children, young people and adults at risk. Safeguarding is everybody’s responsibility and we each have an essential role to play in making our learning community safe and secure”_

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- relationship management: 1 year (required)
- converting prospects into sign-ups: 1 year (required)
- employment/career advice: 1 year (preferred)

Work Location: Hybrid remote in Birmingham



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