Customer Communications Specialist
6 months ago
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry out their role.
Excluding retail, core hours at Three are between 1000 and 1600, with operating hours between 0800 and 1830. This allows employees to have a start time between 0800 and 1000 and finish time between 1600 and 1830
- Liaise with CVM team, Marketing Managers and Propositions team on individual workstreams to deliver customer comms creative requirements
- Working with the CVM Insights team to deliver marketing effectiveness based on conversion/engagement data and test and learn approach
- Writing briefs for In-House Agency defining the requirements to deliver against briefed objectives
- Manage the development and delivery of final creative assets
- Liaise with key support departments (brand, legal, props, partner etc) to ensure creative fits appropriate guidelines
-
Customer Success Specialist
3 weeks ago
Reading, United Kingdom Hays Specialist Recruitment Full timeCustomer Success Specialist - Dutch Speaking Location - ReadingHybrid Working - 1/2 days a week on siteContract Length - 12 months Your new company This organisation is a multinational telecoms business based in the Thames Valley. You will be joining a global customer success team supporting an ongoing expansion into the Benelux region. Your new role As a...
-
Customer Communications Specialist
1 month ago
Reading, United Kingdom CV-Library Full timeCustomer Comms Specialist - Loyalty (Contract, Hybrid, Reading) - Mobile Telecoms Join the Marketing team on an exciting mission to grow and engage our customer base! We're looking for a creative marketer to help drive loyalty communications our rewards app. You'll work closely with cross-functional teams to develop compelling customer comms that...
-
Community Specialist
6 months ago
Reading, United Kingdom Barclays Full time**Community Specialist** **Reading and Didcot** As a Barclays Community Specialist, you will be at the forefront of the relationship between Barclays and your local community. This is a new role within Barclays to ensure we manage the needs of our customers whilst driving community focus. You’ll need to have a good grasp of what the local community needs...
-
Customer Service Advisor
4 weeks ago
Reading, Reading, United Kingdom Flint UK Technology Services Full timeAbout this RoleIn the UK Secure Design practice at Flint UK Technology Services, we're seeking an exceptional Customer Solutions Design Specialist to join our team. As a trusted industry partner to our defense customers, you'll work closely with internal business units, key stakeholders, and external technology providers. You'll drive the creation of...
-
Customer Communications Specialist
1 month ago
Reading, United Kingdom Project People Full timeJob Description Customer Comms Specialist - Loyalty reward App Contract till December - possibility of extension Reading/Hybrid Overview of the role: We're on a mission to grow and we have exciting plans in Marketing to make that happen. So right now, we're on the hunt for a creative marketeer who can help to deliver brilliant loyalty...
-
Public Communications Specialist
3 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full timeJob Title: Public Communications SpecialistAbout the Role:This is an exciting opportunity to join Thames Water Utilities Limited as a Public Communications Specialist. As a key member of our team, you will be responsible for delivering high-standard external customer communications content. Your primary focus will be on identifying real-time external...
-
Customer Communications Specialist
6 months ago
Reading, United Kingdom Three Full timeOur people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. At Three we have a hybrid working arrangement in place as standard for office based employees, where...
-
Customer Service Specialist
3 weeks ago
Reading, Reading, United Kingdom The Mobile Sink Company Full timeCustomer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at The Mobile Sink Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating quotes, and processing orders.In this role, you will be the first point of contact for customers, handling their...
-
Customer Experience Specialist
6 months ago
Reading, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Lexus Reading** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
6 months ago
Reading, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **_** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
-
Customer Experience Specialist
6 months ago
Reading, United Kingdom MB Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Enfield Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
-
Customer Experience Specialist
6 months ago
Reading, United Kingdom MB Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Reading Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
-
Customer Service Specialist
3 weeks ago
Reading, Reading, United Kingdom Northern Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Northern Bank. In this role, you will be responsible for providing exceptional service to our customers, handling daily teller and servicing transactions, and addressing inquiries.Key ResponsibilitiesTeller Operations: Process customer transactions efficiently,...
-
Customer Success Specialist
3 weeks ago
Reading, United Kingdom Sanderson Recruitment Plc Full timeJob Description Customer Success Specialist Rate - up to £29 p/h Location - Reading Duration - 12 months initially Sanderson are working with a leading communications company in order to obtain an experience Customer Success Specialist to join their team. Role: Deal with incoming customer inquiries related to contractual, product and other matters as well...
-
Customer Communications Specialist- MARCOM
1 month ago
Reading, UK, Berkshire, United Kingdom Project People Full timeCustomer Comms Specialist – Loyalty reward AppContract till December - possibility of extensionReading/HybridOverview of the role:We’re on a mission to grow and we have exciting plans in Marketing to make that happen. So right now, we’re on the hunt for a creative marketeer who can help to deliver brilliant loyalty communications to customer base.We...
-
Customer Communications Manager
2 weeks ago
Reading, United Kingdom Thames Water Full timeAre you ready to shape the way we communicate with our customers and drive transformative change?Thames Water is seeking a Customer Communications Manager to join our Customer Contact Experience Team on a 12 month fixed term contract.This exciting role offers a hybrid working arrangement, predominantly remote, providing flexibility while working on impactful...
-
Customer Success Manager
2 months ago
Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full timeLearning Partner (Customer Success Manager)Salary: £35,000p.a. - £40,000p.a. plus commissionLocation: Reading (3 days in the office, 2 remote)Our client is seeking an experienced Customer Success Manager who is customer-oriented with a drive to achieve goals and maintain a great customer experience, listening to their customers to understand their goals...
-
Customer Success Manager
2 months ago
Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full timeLearning Partner (Customer Success Manager)Salary: £35,000p.a. - £40,000p.a. plus commissionLocation: Reading (3 days in the office, 2 remote)Our client is seeking an experienced Customer Success Manager who is customer-oriented with a drive to achieve goals and maintain a great customer experience, listening to their customers to understand their goals...
-
Customer Success Manager
2 months ago
Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full timeLearning Partner (Customer Success Manager)Salary: £35,000p.a. - £40,000p.a. plus commissionLocation: Reading (3 days in the office, 2 remote)Our client is seeking an experienced Customer Success Manager who is customer-oriented with a drive to achieve goals and maintain a great customer experience, listening to their customers to understand their goals...
-
External Communications Specialist
3 weeks ago
Reading, Reading, United Kingdom Thames Water Full timeAbout the RoleWe are seeking a skilled External Communications Specialist to join our team at Thames Water. This is an exciting opportunity for someone who is passionate about external communications, customer service, and incident response.Job SummaryThe successful candidate will play a critical role in ensuring all aspects of external communications are...