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Concierge

4 months ago

Crawley, United Kingdom Reed Business Support Full time

**Are you bubbly, organised and like to meet new people? Do you enjoy making others smile? Do you thrive in facilitating a first-class service from the time someone enters the building to the moment they leave?Read on for a fantastic opportunitybased inside prestigious premises within an award winning and innovative team..**

**Think Red, Be Amazing, Make Friends are the key attributes to being successful in this role. You will be the face of the business, meeting and greeting employees, visitors, upholding the values of this well know Airline where customer service iskey in all they do.**

Main duties and responsibilities:

- To ensure that all clients / employees requests and enquiries are fulfilled and exceed expectations.
- Assist and coordinate with scheduling and clearing of meeting rooms.
- Conduct floor walks, raising jobs through the Helpdesk and owning until completion.
- Anticipate needs and help wherever possible.
- Maintain neat appearance in the reception area, meeting rooms, café, internal floors, and other common areas.
- Request building and housekeeping services as needed.
- Front Line Services: Issuing of passes, first point of contact & escalation, assisting with locker allocation, management of access & egress into the building, managing the entrance barriers (ANPR system).
- Mail Services: Delivering of Internal Mail, Franking of External Mail, Taking deliveries.
- Administration: Provide daily reporting on building usage, as well as participating in meetings as requested.
- Practical: Take part in First Aid Training and Fire Marshall Training.

This role is a varied role, giving lots of opportunity to work alongside some outstanding individuals. To succeed in this role you must be proficient in using MS office as well as being comfortable learning new systems, be attentive at all times and havethe ability to engage at all levels.

40 hour working week between the hours of 8am and 5pm Monday to Friday. Some flexibility available. Uniform provided.