Receptionist

2 weeks ago


Crawley, United Kingdom LAH Property Marketing Full time
DescriptionReceptionist
Crawley

We have an exciting opportunity for a front of house receptionist to work Wednesday, Thursday and Friday as part of a job share team. 

This is a busy reception role with a variety of responsibilities. You will work alongside security to follow strict visitor protocol and manage the sign-in processes. We’re looking for a well-presented individual, with a friendly personality and proven relevant experience of providing five-star customer service.

The hours and salary

Hours - 8.00am – 5.00pm Wednesday, Thursday and Friday Salary - £18,462.60 PA 
Key ResponsibilitiesReception responsibilities
  • Ensuring the reception area always looks pristine and welcoming
  • Meeting, greeting and registering all visitors to the building – following the appropriate sign-in process for each company
  • Managing deliveries, including couriers and post
  • You will also develop a good understanding of the local area and develop a local amenities information file
  • General administration
  • Working alongside a security officer to ensure correct protocol and visitor management
Building management
  • Managing and reporting any maintenance or building issues
  • Managing contractors visiting the building to undertake regular maintenance or specific repairs
  • You will produce a weekly update report for key stakeholders
  • You will support the off-site Building Manager with any additional administration tasks
Tenant engagement
  • You will support the sales and leasing agents, working to help promote the vacant office space. You will prepare for viewings by ensuring space is looking pristine and ensure a hospitable welcome to potential occupiers. 
  • You will work with your job share receptionist to introduce concierge or initiatives (freebies, activities) which will appeal to tenants and which are aimed at improving their enjoyment of their working environment.
  • You will produce a weekly newsletter to include local news and any concierge or initiatives you have organised – to drive interest and participation.

Skills, Knowledge and Expertise
  • You will be an experienced front of house receptionist and able to deliver impeccable customer service.
  • You will enjoy working independently but also work well with a security team.
  • You will be proactive and self-motivated 
  • You will enjoy organising concierge and activities for the tenants.
  • You will have excellent written and oral communication skills and be a competent Microsoft office user.


BenefitsCompany pensionReferral programmeWellness scheme, including a 24-hour confidential helplineCompany events LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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