Fleet Business Support Officer

7 months ago


Cradley Heath, United Kingdom Major Recruitment Oldbury Full time

Major Recruitment Oldbury are delighted to be recruiting for a Fleet Business Support Officer for a public sector organisation based in the Cradley Heath area. Your job role will include to be responsible for the delivery of the company's Fleet Services. To effectively provide the provision of high quality services for both internal and external customers, addressing and improving customer expectations in collaboration with key stakeholders.

**This role is a temporary role for 2 months minimum.**

**Hours of work are;**

37 hours a week - On a rotating shift pattern to cover the hours of 7am - 5pm

**Duties and tasks will include**:

- To be responsible for the maintenance of an effective and customer focused service reception to include receiving and processing into the vehicle workshops all vehicles and items of plant requiring service, repair, inspection, testing and provide regular updates to customer/sections on asset availability.
- Monitor for strict compliance, each section’s service schedule and Fleet wave KPI’s, to ensure requirements are met and operators are notified immediately of any failings.
- To procure external hire vehicles as required using tenders and following financial regulations including the processing and resolution of damage disputes and any payment discrepancies.
- To receive, process and file all Fleet Services supplier invoices for payment approval in line with the company's financial regulations to include the setup of new suppliers
- To provide advice to customers on hired vehicles types, costs, availability and vehicle specifications.
- Experience of working in Service reception environment or Fleet Service
- Vehicle knowledge, Electric Vehicle, Diesel/Petrol vehicles, vehicle conversion knowledge
- NVQ Level 2 or equivalent
- Driving License Category B
- Knowledge and ability to use Microsoft office based packages (outlook, word, excel)
- Customer focused skill-set and approachable manner

**Job Type**: Temporary contract
Contract length: 2 months

**Salary**: £13.00-£13.02 per hour

Expected hours: 37 per week

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Fleet: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Cradley Heath (required)

Ability to Relocate:

- Cradley Heath: Relocate before starting work (required)

Work Location: In person

Reference ID: RJFBSO



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