Business Support Officer

4 months ago

Rotherham, United Kingdom Row london construction Full time

The post holder will work as part of a multi-skilled Highway and Transportation Service within the Regeneration & Environment Directorate and provide technical assistance to professional staff particularly in the investigation, preliminary and detailed design, preparation and supervision of Highway and Transportation projects as well as day to day management of public transport and highway network management issues.

**Key Duties/Areas of Responsibility**

Provide technical and professional advice to the service and its customers

2. Lead research, special investigations and service improvement projects or support others in project work, including performance management, contract management of providers and ensuring delivery is within the allocated budgets.

3. Co-ordinate the day to day administration of the service and projects including managing the timetable, record keeping, document maintenance and development

4. Ensure actions from projects are rolled out successfully, this will include checking quality and auditing of processes if relevant

Monitor a budget with considerable expenditures

Lead and manage a small group or team including planning workloads

8. Carry out research, analysis and interpretation of different types of information from a variety of sources, produce management information and prepare reports

9. Produce action plans and work programmes and assist in the development and implementation of policies and procedures.

10. Organise and chair meetings, focus groups and working groups, both internal and external, monitoring the delivery of arising actions

**experience**

Working in a technical role, providing advisory/regulatory advice within a customer-focused service delivery organisation

Managing projects including performance management, reporting against targets

Carrying out research, analysis and producing the relevant reports/action plans

Exercising effective financial control and working within budget constraints

Communicating and liaising with a wide range of people

Maintaining sensitive and confidential information

Managing and developing staff, including carrying out performance and development reviews and recruiting and selecting staff

Performance management and quality assurance systems

Reviewing and revising business processes and implementing new ways of working

**2. Qualifications**

Level 6 qualification e.g. Bachelor Degrees, Graduate Certificates and Diplomas, or Level 5 qualification e.g. Diplomas of HE and FE, foundation degrees and HNDs, _**plus**_ experience in relevant areas of work over a period of years

**Or**

Evidence of the equivalent level of knowledge gained through work experience

4 years experience in business support admin

**Job Types**: Full-time, Temp to perm
Contract length: 4 months

**Salary**: From £12.50 per hour

**Benefits**:

- Company car
- Company pension

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- No weekends
- Overtime

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service 4 years (required)
- Administrative experience 4 years (required)

Work Location: In person

Reference ID: trix 928962

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