Senior Administration Executive

3 weeks ago


Marlow, United Kingdom Podium Pet Products Full time

We are seeking a proactive individual to implement and ensure excellent administration support, customer care and order processing.

Based in modern offices on Globe Business Park, Marlow.

Hours - full time or part time, to suit both business & applicant.

Salary - £23k to £28k based on skills and experience (pro rata if part-time)

**About Podium Pet Products**:Podium Pet Products specialise in natural products for pets. We are a small business that punches well above its weight Our priority is to bring to market products that are natural, sustainable, and great to use.We are customer focussed, we take ownership, we think big, we innovate, and we deliver

Our principal values are excellent customer care & frictionless delivery and we have been recognised as such by winning the Queen’s Award for Enterprise in International Trade and multiple individual product awards.

We need you to thrive in a fast-moving environment and share our passion for customer service whilst enjoying, and being capable of, juggling lots of different balls.

**The key elements of your role will include but are not limited to**:

- Sales & Order Administration
- Customer Care
- Liaison with suppliers, warehouse & logistics partners
- Assisting with order processing - trade, online accounts, web-sales & mail orders
- Assist with exhibition planning & organisation
- General ad hoc duties to support the business & team

**Experience & Skills**:

- 3-5 years’ experience in general administration.
- Fantastic attention to detail
- Confident in working with IT systems - CRM's, Microsoft 365
- Good communicator and confident in communicating with customers and other business partners

**Personal Attributes**:We are a small tightknit team that share the same ethos & values, ensuring we consistently support one another. Having a Can-Do Attitude, is integral to this role, being a team player, enjoying taking ownership, deliveringresults and always happy to help are the foundations of our team.



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