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Transport Booking Administrator

3 months ago

Pontypool, United Kingdom Platform Resourcing Limited Full time

**Transport Bookings Administrator Benefits**:

- Salary of up to £28,000
- Full in-house and external training provided
- Laptop and mobile phone
- Salary progression
- Full Private Medical Insurance
- Discounted Gym Membership
- 20 Days holidays + Bank Holidays + additional day Birthday leave.
- Additional holiday accrual each year worked - up to 7 years.
- Wellbeing support programme - Reddot 365 - access to a range of support programmes with mini health checks, and access to an external 24/7 confidential helpline)
- Monthly Kudos Recognition scheme
- Free Parking

**Transport Bookings Administrator** **Duties and Responsibilities**:

- Key account client management, building strong relationships with clients
- Dealing with transport booking requests
- Coordinating with other on-site internal teams to arrange deliveries
- Processing of customer orders and transit requirements
- Producing transport confirmations including collection and delivery details
- Support load planning for various sites around the UK
- Keeping colleagues and customers updated of progress, informing them of any delays or issues
- Managing client bookings from initial pick up, through to delivery, ensuring excellent customer service throughout
- Ensuring bookings are completed within appropriate timeframes, meeting customer service level agreements at all times
- Administration to support the complete transport process and delivery of client specific requests
- Supporting other team members in meeting their objectives
- Collating accurate information in readiness for key client reporting

**Transport Bookings Administrator** **Essential Skills and Experience**:

- Proven experience of booking transport requests for customers
- Experience of arranging deliveries and producing related documents
- Experience of processing orders accurately on internal systems
- Excellent customer service skills, able to build strong relationships
- Strong administration skills - IT literate
- Excellent interpersonal skills, able to resolve issues and complaints
- Team player - working with other team members to ensure business support
- Organisation and prioritisation of tasks, good attention to detail

**Privacy and General Data Protection Policy**

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited’s commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call before applying.

Platform Resourcing are advertising this vacancy and are acting as an employment agency

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 09/04/2024
Reference ID: TransportAdNP