Receptionist/care Navigator

5 months ago

Pontypool, United Kingdom Pontypool Medical Centre Full time

Are you an experienced **GP** **Receptionist / Care Navigater** looking for your next challenge?

The Pontypool Medical Centre is a patient focused practice. We believe that

the clinician-patient partnership and trust is the cornerstone for an effective and

proactive patient experience.

We advocate best practice through the latest accepted research, innovation and

technology and pride ourselves on being accessible and approachable.

Quality care is at the heart of what we do and is tailored to each individual with our

most vulnerable patients protected by our robust systems and policies.

We aspire to be the best primary care team through an ethos of continuous learning

for all of our staff.

We believe in delivering safe, effective care.

We are looking for a talented individual to join our practice in The Pontypool Medical Centre to cover both Reception and administrative tasks.

A typical day in this role would include:

- Receiving and triaging patient calls
- Booking in appointments for patients
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquires in an effective manner
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records using the photocopier machine.
- Input data into the patient’s healthcare records as necessary
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Support all clinical staff with general administrative tasks as requested

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Be able to work between 7:45 and 18:30

**Experience**:

- GP Receptionist: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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