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Electronic Records Co-ordinator

4 months ago

York, United Kingdom Network Rail Full time

Job Introduction
We have an exciting opportunity for a **Electronic Records Co-ordinator** **who will provide technical support to the Corporate Records team and its customers with regards to software used, scanning/rendering of records and the management of electronic systems. To act as first point of contact for business support issues regarding software used by Corporate Records.

**Did you know?** The Records Centre was created in 2008 and for some areas, we have 8 million records for alone

**Next Steps: Further Opportunities**?**

Due to the level of rail exposure and technical detail you gain from this role, this would be a great way to develop into a Project Management, Technical Assistant, Delay Attribution opportunities.

**What Training Can I expect?**

Your commitment to self-development and continuous learning is hugely important in this role and we'll provide you with all the training to help you develop into role.

**What Are My Working Hours?**

Normal office hours.

**What’s the local area like?**

You will be required to live within a communicable distance to the office. Situated 10 minutes walk from Clifton Moor Retail Park, there is regular a bus services routes and free onsite parking.

Main Responsibilities
- The administration of software used by Corporate Records.
- Develop expertise in the software used by Corporate Records to act as a focal point and liase with the appropriate support administrator.
- Document the company’s processes for the software used by Corporate Records and arrange for amendments of applicable work instructions to be made.
- Monitor and provide further advice on performance of software used by Corporate Records and its adherence to the appropriate service level agreements.
- Develop, own and lead processes for the scanning and rendering of records.
- Develop procedures and work instructions for the management of electronic systems.
- Create reports on key performance indicators for software used by Corporate Records.

Essential
- Educated to “A” Levels or relevant experience
- Technical experience of using electronic document management systems
- Ability to manage customer expectation and SLAs

Desirable
- Basic understanding of signalling technology
- CAD experience
- Records Management Certificate

About The Company

**We’re an organisation where people matter. We matter to millions.**

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

Package Description
**Are you looking to join an organisation where you do meaningful work every day?**

We have a fantastic opportunity for a **Electronic Records Co-ordinator **who will provide technical support to the Corporate Records team and its customers with regards to software used, scanning/rendering of records and the management of electronic systems.

**Role Title**:Electronic Records Co-ordinator**

**Salary range: £28,000- £30,000 per annum**

**Contract Type: Permanent**

**Location**:York Audax Road, York YO30**

At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

**Closing date: 24/03/2023**

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions. For more information on D&I at Network Rail, please follow this link

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