First Class Host- Manchester Piccadilly

6 months ago


Manchester, United Kingdom Arriva Full time

As a First Class Host you will receive a training salary of £23,731 per year (based on a 35 hour week) and £25,765 per year (based on a 38 hour week).

CrossCountry are looking to recruit a First Class Host to join their busy team at Manchester Piccadilly.

Our First Class Hosts are at the frontline of our business ensuring our customers receive a great journey on our trains. Our most successful colleagues onboard our trains have strong customer service or sales backgrounds and come from a variety of industries and sectors including retail, hospitality and catering.

The role will involve selling refreshments and also offering complimentary refreshments to our First Class customers. If you can show an ability to communicate at all levels, a strong face to face customer service ethos and the ability to work to a high standard, consistently, we might be the business for you

As an outgoing and confident person, you will interact with passengers through the train and be expected to work closely with other colleagues, both on the train and at the local offices.

What are the key ingredients for success in the job?

Flexibility

The job will require you to work early mornings or later into the evening and this will involve occasional weekend working.

Great communication skills

Being able to talk to customers, sell additional products and handle difficult situations are all part of the job.

Standards

Maintaining the company image through great uniform standards, following the business procedures and going the extra mile for the customer.

Personality

We don’t want robots, we do want personality and commitment to do a good job.

Results focused

Ensuring you can hit your sales or service targets are vital and achieve your personal objectives.

Location

Living within 1 hour’s commute of the location you wish to work in is essential.

Due to the hours and days you will be working you must be able to get to and from work for an early morning start or a late evening finish.

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

Did you know you can set up alerts for new job opportunities?

Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.



  • Manchester, United Kingdom XC Trains Limited Full time

    As a First Class Host you will receive a training salary of £23,731 per year (based on a 35 hour week) and £25,765 per year (based on a 38 hour week). CrossCountry are looking to recruit a First Class Host to join their busy team at Manchester Piccadilly. Our First Class Hosts are at the frontline of our business ensuring our customers receive a great...


  • Manchester, United Kingdom DB Arriva Full time

    CrossCountry are looking to recruit First Class Hosts to join our busy team at Manchester Piccadilly on a 12 month contract basis. A training salary of £23,731pa (based on 35hour week) rising to £25,765pa (based on a 38hour week) for a First Class Host once you have completed your training.As a First Class Host you will be at the frontline of our business...


  • Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    As a Customer Service Ambassador at Motel One Manchester-Piccadilly, you will be the first point of contact for our guests and play a vital role in delivering an exceptional customer experience.About the Role:You will be responsible for greeting guests upon arrival, checking them in and out, and providing information about our hotel facilities and services....


  • Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    Customer Experience Specialist Job DescriptionThe primary focus of this role is delivering exceptional customer service at Motel One Manchester-Piccadilly – from a warm welcome at check-in to a genuine farewell at departure. Key responsibilities include:Providing personalized care for our guests, including efficient check-in and check-out...

  • Host Restaurant

    3 months ago


    Manchester, United Kingdom Treehouse Manchester Full time

    Host Restaurant (Part-Time) - Manchester, Greater ManchesterGrow with us...  When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts.  This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s...

  • Host Restaurant

    3 months ago


    Manchester, United Kingdom Treehouse Manchester Full time

    Host Restaurant (Part-Time) - Manchester, Greater ManchesterGrow with us...  When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts.  This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s...

  • Host Restaurant

    2 weeks ago


    Manchester, Greater Manchester, Greater Manchester, United Kingdom Treehouse Manchester Part time

    Host Restaurant (Part-Time) - Manchester, Greater Manchester Grow with us... When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s...


  • Manchester, United Kingdom SSP Full time

    **Join Rail Gourmet - Catered to You and Your Career!**: **Rail Gourmet** is seeking a motivated individual to join our team as** On Board Host for TransPennine Express (TPE) at Manchester Piccadilly.** **Hours: Full Time Permanent** **Pay Rate: £ 12.00 per hour, plus commission** **Shifts: Varied between 5 AM and midnight, including some weekends** We...

  • Restaurant Host

    3 weeks ago


    Manchester, United Kingdom Treehouse Manchester Full time

    Grow with us...When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brands best self.Were currently seeking a Restaurant Host for our restaurants...

  • Bar & Grill Host

    6 months ago


    Manchester, United Kingdom Dakota Manchester Full time

    Dakota Hotel based in Manchester are seeking an outgoing personality to join our growing bar and grill team for the role of Bar & Grill Host to deliver exceptional service to our guests. We are centrally located in the Piccadilly Basin, situated on Ducie Street, close to Piccadilly Station ideally located for public transport users. We are home to 137...


  • Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    Company OverviewMotel One Manchester-Piccadilly is a dynamic and customer-centric hotel chain that prides itself on delivering exceptional service to its guests. As a Front Office Agent, you will be part of our dedicated team that ensures every guest has a memorable stay.


  • Manchester, United Kingdom San Carlo Group Full time

    Host - San Carlo - Manchester, Greater Manchester San Carlo Manchester are hiring a Host!Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds,...


  • Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    Job SummaryMotel One Manchester-Piccadilly is seeking a skilled Front Office Agent to provide exceptional guest service and support to our hotel team. This role is ideal for individuals with a passion for hospitality and a desire to work in a fast-paced environment.Key ResponsibilitiesEnsuring a warm and welcoming experience for guests from check-in to...


  • Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    Welcome to Motel One Manchester-PiccadillyWe're looking for a skilled Front Office Agent to join our team!Your Responsibilities:Deliver exceptional guest experiences from check-in to departureProcess bookings, overbookings, and options efficientlyHandle invoicing, payments, and cash transactionsManage organisational and administrative tasks in the front and...

  • Team Member

    6 months ago


    Manchester, United Kingdom Pret A Manger Full time

    We are looking for enthusiastic Front of House and Kitchen Team Members who are passionate about preparing delicious products and delivering great customer service as part of a team at **Pret,** **Unit 3 Concourse, Manchester Piccadilly Station, Manchester M123A GBR!** ***If you love interacting with people and giving service with a smile, please apply!...


  • Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    Front Office Agent Job DescriptionThe primary focus of this position is to deliver exceptional guest care, from a warm welcome at check-in to a genuine farewell at departure. Key responsibilities include:Providing professional care to guests, including efficient check-in and check-out processesReviewing and processing bookings, overbookings, and options to...


  • Manchester, United Kingdom DB Arriva Full time

    Salary is £23,020pa based on 37.5 hours per week. Our cleaners play a vital role in keeping the CrossCountry fleet clean and presentable at all times. We are looking to recruit a Cleaner to be based at Manchester Piccadilly. Working on board our trains will make you a visible member of staff, therefore our customers will ask you questions about train...


  • Manchester, United Kingdom Bruntwood Full time

    The Host role is a pivotal position as the face of Bruntwood. Ultimately you will be working with our clients/tenants on a regular basis. So it's important you are approachable and ultimately love speaking to people and building relationships. That's why we love applicants from hospitality/retail/cabin crew backgrounds where you will be a natural at...


  • Manchester, United Kingdom San Carlo Group Full time

    Host - San Carlo - Manchester, Greater ManchesterSan Carlo Manchester are hiring a Host!Our storyThe Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds,...


  • Manchester, United Kingdom San Carlo Group Full time

    Host - San Carlo - Manchester, Greater ManchesterSan Carlo Manchester are hiring a Host!Our storyThe Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds,...