Service Administrator
7 months ago
**Job Purpose**:
Reporting to the Service Controller, Vincent Tractors & Plant is looking for a Warranty & Service Administrator.
Naturally you must be able to work as part of a team and have the capacity to manage existing professional relationships with the manufacturer and to support the Service Controller with all paperwork and processes.
**Main Duties and Responsibilities**:
- Administer warranty policy in the best interests of the dealership, manufacturer and customer.
- Support with service department invoicing and telephone answering.
- Plus, any other duties as requested by the Service Controller.
**Other Responsibilities**
- Keep confidential and company business or statistics.
- To represent Vincent Tractors & Plant and promote its brand throughout all activities.
- Ability to work hours as required by the business.
**Person Specification**:
**Relevant Experience**
**Essential**
- Ability to speak with all manner of customer
- Experience of building relationships with people
- Have strong administration and IT skills, be highly organised.
**Education/ Training**
**Essential**
- Four GSCE or equivalent, Maths and English, grade C or above
**Desirable**
- Foundation Degree, HND or Degree
**Relevant Experience**
**Essential**
- Confident
- Self-motivated & able to use initiative
- Excellent interpersonal skills
- Attention to detail
- Flexible approach
- Neat, clean and tidy image
- Loyal and reliable
- Ability to work to deadline and to a high degree of accuracy.
- Good IT Skills
- Friendly, smiling & interested in our customers
**Desirable**
- Experience in our industry sector
- Experience of working within a close team
**Additional factors**
**Essential**
- Willing to work additional hours as required.
**Are you looking to enhance your abilities within a supportive and highly successful family-owned business? Then look no further Vincent Tractors & Plant** **can offer you**:
- Full time position: 8.00am - 5.30pm. Monday - Friday. (5.00pm Wintertime).
- Saturday: 8.00am to 12.00pm on a rota basis
- Competitive pay depending on experience plus overtime pay over 39hrs.
- 24 days Holiday allowance plus Bank Holidays
- Staff discount
- Contributory pension scheme
- Group life cover
- Eye care support
- Childcare vouchers
- Health & wellbeing support
**Vincent Tractors & Plant is one of the leading Kubota dealers in the UK with people at the heart of its strategy. We know that our people are the key to our success and we make sure we appreciate and reward everyone's contribution. Not only do we recognize expertise, skills and professionalism, we value highly the very things that make them unique: their passion, their dedication, their approachability and the fact that going the all-important extra mile is second nature.**
**To view our Privacy Notice for Job Applicants please **click here**.**
**Strictly No Agencies**
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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