Office Administrator

6 months ago


Carnforth, United Kingdom Rogerson HomeServe+ Ltd Full time

RPS HomeServe+ are a plumbing and heating company based near Carnforth, Lancashire. A position has come available in our Heating Maintenance Department which provides gas service and breakdown cover for social housing contracts and private customers.

**Main Purpose of Job**:
Responsibility for providing an efficient and courteous service, ensuring that the company’s image is enhanced at all times

**Key Tasks and Responsibilities**:

- To send weekly service appointment letters
- To enter service appointments onto evolution our in house computer system
- To accurately update service spreadsheets
- To reappoint missed service appointments
- To order parts where required, raise purchase order and arrange return visit
- To update 3rd party computer systems
- Manage diary for Heating Maintenance engineers
- Responsible for weekly updates to Customer
- To be fully conversant with all functions of telephone and computer system
- To provide an efficient, courteous and professional approach to all telephone callers and contacts
- To assist where necessary other departments as required in line with your duties, as directed by Heating Maintenance Manager
- To assist with answering in-coming telephone calls to main switchboard as required and take messages and distribute calls as necessary
- Adhoc duties

**Key Attributes**:

- Good organisational skills
- Approachable, supportive and tenacious
- To be able to work as part of a team
- Well educated and computer literate
- Ability to maintain a professional attitude with staff at all levels

Due to the location of the office the applicant would need use of a vehicle as there is no public transport nearby.

**Job Types**: Full-time, Permanent

Pay: £24,336.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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