Reservations Advisor
6 months ago
Our Client is an established family business which has for many years now been a market leader in leisure and holidays in the U.K. The Company owns and operates holiday parks throughout the North West, Wales, Yorkshire and East Anglia, and they have an exciting opportunity for a Reservations Advisor / Sublet Co-Ordinator.
The role will be to proactively answer all inbound and outbound holiday enquiries ensuring that a high level of conversion is achieved. To work as a team member to ensure that all revenue, occupancy and yield targets are achieved. To be a champion of customer service.
Duties will include:
Comply with company policies, rules and procedures at all times Any other duties as required by your line manager commensurate with your role.
Skills required: Excellent communication skills both verbal and written Excellent organisational skills, with an attention to detail Excellent Office Administration skill A professional manner when dealing with customers and colleagues alike. Ability to work under pressure, in a claim and efficient manner to set deadlines under pressure, in a claim and efficient manner to set deadlines
Experience of working in a customer facing environment would be beneficial
Experience of working in a sales environment would be beneficial
If you are interested and have the relevant experience, please submit your CV.