Sales and Customer Service Coordinator

2 weeks ago


Cramlington, United Kingdom George Smith Full time

**About us**

George Smith Ltd. specialize in the making of exceptional, personalized, luxurious ,upholstered furniture and have the largest team of skilled craftsmen and women in the UK to do so. Every sofa, chair and stool is meticulously handmade in our factory by are team. Their integrity, care and detail sets George Smith apart from the competition.

Working as part of our experienced customer service team you will be responsible for managing fabric orders throughout the process. From checking all incoming sales orders to being the first point of contact for all client queries this is a flexible and varied role. Key Tasks will include:

- Ordering a wide range of fabrics and supporting the logistics controller with managing supply links
- Raising PO's
- Liaise with clients on technical queries
- Carry out reception duties
- produce weekly reports
- You will have exceptional interpersonal skills with the ability to liaise with a wide range of people and will be competent in diffusing complex customer queries. Working hours are Monday to Friday 8.30am-5pm with a 30 minute unpaid lunch break.

**Job Types**: Full-time, Permanent

**Salary**: From £26,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Cramlington, NE23 1WE: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you worked with fabric or in a manufacturing quality/logisitics role in a similar environment

Work Location: In person

Application deadline: 18/08/2023
Reference ID: EU/GS


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