Sales Coordinator

3 weeks ago

Cramlington, United Kingdom CDM Recruitment Full time
We are working with a leading provider of logistics solutions, specializing in freight and logistics with a commitment to excellence and customer satisfaction, they strive to streamline supply chains and optimize freight management for our clients across various industries.
Job Description:
Our client is seeking a dedicated and proactive Sales Coordinator to join our clients dynamic team. The Sales Coordinator will play a pivotal role in working within our sales team by assisting with administrative tasks, managing client accounts, and ensuring efficient communication between internal departments and external stakeholders as well as bringing in and fostering new business for the company.
Key Responsibilities:
* Serve as the primary point of contact for assigned client accounts.
* Build strong relationships with clients to understand their needs and provide exceptional customer service.
* Work within the sales team to ensure timely responses to client inquiries and requests.
* Maintain accurate records of client interactions and transactions in the CRM system.
* Sales Support:
* Assist the sales team in preparing proposals, quotations and presentations, and contracts for prospective clients.
* Conduct market research to identify potential leads and opportunities for business development.
* Follow up with leads and prospects to schedule meetings and presentations.
* Order Processing and Logistics Coordination:
* Process sales orders and coordinate with internal departments to ensure timely fulfilment.
* Liaise with logistics partners and carriers to arrange transportation and shipping for client orders.
* Track shipments and provide status updates to clients as needed.
* Address any issues or concerns related to order fulfilment and logistics operations.
* Assist in the preparation of sales reports, forecasts, and performance metrics.
* Schedule meetings, appointments, and travel arrangements for the sales team.
* Manage incoming calls and correspondence, redirecting inquiries as necessary.
* Maintain inventory of sales materials and office supplies.
Requirements:
* Strong base skills in administration
* Able to communicate over the phone and in meetings with clients and stakeholders
* Strong communication skills, both written and verbal.
* Excellent organizational and time management abilities.
* Proficiency in MS Office Suite and CRM software.
* Knowledge of logistics and supply chain management concepts is a plus.
* Ability to thrive in a fast-paced, team-oriented environment.
Benefits:
* Competitive salary with potential for performance-based bonuses.
* Excellent Opportunities for professional development and advancement within the company.
* Pension plan with employer
* Paid time off and holidays

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