Customer Service Helpdesk

**Job Description: Helpdesk Planner/Scheduler**: Are you looking for a temporary position in Manchester, Greater Manchester? Look no further than this exciting opportunity with Mitie Group Ltd at ATLAS BUSINESS PARK in Wythenshawe. As a Helpdesk Planner/Scheduler, you will play a crucial role in ensuring the smooth operation of the helpdesk function. This...

Job Introduction Liaise with the Facilities Management service staff in a professional manner in order that a quality service is provided at all timesReport and detail any disruption to the Helpdesk system immediately to the Helpdesk Supervisor or the Service Manager in their absenceOperate the service in accordance with the Helpdesk Procedures ManualProvide...

**Facilities Helpdesk Coordinator** **£11.28ph (22k salary)** **The Company** Our client is a UK Property Management company offering affordable housing to private residents and NHS medical staff across the country. We are looking for a Facilities Helpdesk Coordinator who will report to the Facilities Helpdesk Manager, working directly with our...

**Helpdesk Operative** **Manchester** Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed! As a Technical Helpdesk Operative, you will help manage the contract delivery team ensure they deliver an effective service to our clients...

ENTO FM Limited is a fast growing facilities management and reactive property maintenance company, providing high-quality services to a diverse range of clients. We pride ourselves on our exceptional customer service, timely response, and skilled engineers who ensure the smooth operation and maintenance of various facilities. **Responsibilities**: -...

To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client DetailsOur client is a global leader in commercial real estate services and investments.Description- Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams- Maintain client communication...

To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...

IT Helpdesk Coordinator 1 st line support 12 months fixed term contract Hours: 37 p/week Monday Friday. Location: Support Centre, Stoneclough Rd, M26 1GG. Hybrid (min 3 days in the office) Salary: Competitive salary DOE The Role Our 1st Line Support - IT helpdesk Technicians play a vital role in maintaining the smooth running of the technology...

**Job Overview** Salary £22,672 Hours: 40 Hours per week Contract type: Full Time Location: Atlas Business Park - Manchester - Wythenshawe - Pacific House We are looking for a Helpdesk Advisor to join our team. You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are...

To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client DetailsOur client is a global leader in commercial real estate services and investments.Description- Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams- Maintain client communication...

About Our Client Our client is a global leader in commercial real estate services and investments. Job Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client communication via email, calls and other channels - Compile helpdesk reports on volume, resolution time, client...

To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...

As part of our Customer Success team, will be taking calls from our existing customers to assist with their technical enquiries. You will provide First Class Customer Service, diagnose technical issues, talking customers through actions to resolve their problems and ensuring that the customer gets an excellent journey, resolving their queries first time. ...

We require a pro-active and enthusiastic individual to join Pyramid Doors taking ownership of our service desk. We supply install maintain and provide 24 hour reactive cover to Roller Shutter, Manual, Fire Exit and automatic doors to name a few. Based at our Head office, in Middleton, the role will be varied and will involve communicating with our...

To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teamsMaintain client...

IT Helpdesk Engineer (hybrid helpdesk 1st/2nd line & field) Home WN1 Careers IT Helpdesk Engineer (hybrid helpdesk 1st/2nd line & field) WN1 Technology is seeking an IT Helpdesk Engineer to join our growing team. This is an excellent opportunity to develop your career within the technology sector. WN1 Technology is a progressive MSP support services...

Helpdesk/Customer Payroll software Support – Cheadle Hulme, Cheshire to £25,000 PA. This growing financial software development company based in Cheadle Hulme is looking to hire an individual to be the first point of contact for the support of their payroll software and customer liaison. The Role The Customer Success Executive’s main responsibility...

LB247 - IT Helpdesk Manager Location: Bolton Salary: £DOE Overview: First Military Recruitment are currently seeking an IT Helpdesk Manager on behalf of one of our clients. You will have responsibility for managing a team of Desktop Support Technicians (DST'S) who provide support to more than 1800 users across the UK. Our client encourages...

Looking for structured working hours Monday to Friday, working 1 Saturday per month. Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the Residential sector. Hours: Full time- Working 5 days, Monday to Saturday (at least one Saturday per...

**Job description**: - Lead the BSOC and TSOC operations in line with the strategy and direction of the Mitie helpdesk teams - Deliver an industry-leading customer service experience for our customers - Be accountable and responsible for the delivery and performance of the following functions within our two Operations Centres (approx 500 staff) - Customer...