Helpdesk Planner/scheduler
3 weeks ago
**Job Description: Helpdesk Planner/Scheduler**:
Are you looking for a temporary position in Manchester, Greater Manchester? Look no further than this exciting opportunity with Mitie Group Ltd at ATLAS BUSINESS PARK in Wythenshawe. As a Helpdesk Planner/Scheduler, you will play a crucial role in ensuring the smooth operation of the helpdesk function. This position is set to start on the 18th of March 2024 and will run until the 28th of May 2024.
As a Helpdesk Planner/Scheduler, your primary responsibility will be to coordinate and schedule service requests and work orders efficiently. You will be the central point of contact for clients, technicians, and other stakeholders, ensuring that all requests are logged, prioritized, and assigned in a timely manner. Your strong organizational skills and attention to detail will be essential in managing the helpdesk's workload effectively.
You will be based at ATLAS BUSINESS PARK in Wythenshawe, Manchester, in the vibrant North West England region. The working hours for this position are from 08:00 to 17:00, providing you with a stable and consistent schedule during your temporary assignment. At a competitive payment rate of £10.42 per hour, you will be rewarded for your dedication and hard work.
As a Helpdesk Planner/Scheduler, you will have the opportunity to develop your communication skills as you liaise with clients and internal teams to ensure seamless service delivery. You will also gain valuable experience in utilizing scheduling software and tools to optimize workflow and maximize efficiency. Your role will be instrumental in meeting service level agreements and maintaining high levels of customer satisfaction.
Working as part of the Mitie Group Ltd team, you will be surrounded by supportive colleagues who are dedicated to delivering exceptional service to clients. You will have access to training and development opportunities to enhance your skills and knowledge in the facilities management industry. Your contributions as a Helpdesk Planner/Scheduler will be valued and recognized, making this temporary role a rewarding and fulfilling experience.
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